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Hybrid Operations Lead — Customer Service & Process

Job in Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: Threadneedle group
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep, Client Relationship Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 62000 - 86000 USD Yearly USD 62000.00 86000.00 YEAR
Job Description & How to Apply Below

Ameriprise Financial is seeking an Operations Team Lead to provide day-to-day direction to a customer-service focused team. The role can be based in Minneapolis or Charlotte, with a hybrid schedule and in-office collaboration four days a week.

You will develop staff, drive process improvements, and manage workload to meet accuracy and service metrics, with opportunities for performance-based incentives and a comprehensive benefits program.

Step into the Hybrid Operations Lead — Customer Service & Process role at Threadneedle group in Minneapolis, MN, United States and grow with us.

We invite applications for the Hybrid Operations Lead — Customer Service & Process position located in Minneapolis, MN, United States.

The following role is for a Hybrid Operations Lead — Customer Service & Process with Threadneedle group.

Our team is growing, and we are hiring a Hybrid Operations Lead — Customer Service & Process in Minneapolis, MN, United States.

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