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Call Center Agent

Job in Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: Guru Hospitality
Full Time position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Bilingual
Salary/Wage Range or Industry Benchmark: 40000 - 50000 USD Yearly USD 40000.00 50000.00 YEAR
Job Description & How to Apply Below
Qualifications

Passion for delivering exceptional customer service with strong organizational and detail-oriented skills.

Minimum of one year of experience in a similar role.

Experience in guest or customer service, with a team-player mindset and the ability to multitask.

Flexible and adaptable to meet the needs of a 24-hour operation.

Responsibilities

Provide friendly, efficient, and professional service to guests, ensuring a seamless experience.

Anticipate guest needs and offer quick, effective solutions.

Assist with guest arrivals and departures, including airport transfers and luggage storage.

Answer and manage all incoming hotel calls, directing them appropriately.

Communicate essential information to both guests and staff as needed.

This is a great opportunity to take on the Call Center Agent role at Guru Hospitality.

The Call Center Agent position in the Management & Operations, Other field is open for applications.

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