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Ocean Freight Operations & Customer Success Lead

Job in Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: DHL Global Forwarding
Full Time position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Job Description & How to Apply Below

DHL Global Forwarding in the United States is seeking a Shipment Execution Specialist to manage all shipment activities and serve as the main contact for customers. You will ensure service commitments, resolve issues, and identify opportunities to upsell while maintaining strong client relationships.

Responsibilities include coordinating bookings, documentation, routing, invoicing, and compliance with regulatory requirements, with a focus on profitability and timely problem resolution to retain

We invite applications for the Ocean Freight Operations & Customer Success Lead position located in Minneapolis, MN, United States.

We are looking to fill the Ocean Freight Operations & Customer Success Lead position at DHL Global Forwarding in Minneapolis, MN, United States.

The Ocean Freight Operations & Customer Success Lead role at DHL Global Forwarding is now open for applications in Minneapolis, MN, United States.

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