Bell Museum Special Events Associate

College of Food, Agricultural and Natural Resource Sciences (CFANS)
Pay Range: $23.24- $25.10
Time Appointment:
Supplemental AFSCME Clerical

Working hours:

10 hours per week working a varying schedule with evening and weekend hours.
Working location:
This position is in-person based out of the Bell Museum, St Paul Campus.
This part-time position provides staffing support at special events and private rentals, with the main focus on providing an excellent event experience for both client and event guests through exceptional customer service. They will report directly to the Facility Rental & Events Coordinator and also assist the Facility Rental Manager with on-site support, including load in & out of vendors and management of student staff.
This is a flexible, part-time, in-person position and hours will primarily be on evenings and weekends. We guarantee a minimum of 10 hours per week, with a maximum of 19 hours per week during peak seasons such as the Fall and Spring.
Major Areas of Accountability (with percentages):
Event Staffing (85%)

• Serve as a principal on-site staff member during Bell Museum after-hours rental events. Working hours are usually evenings and weekend evenings, with variation dependent on event schedule.
• Work directly with clients and interact with event guests to ensure smooth event execution through excellent customer service.
• Assist with event setups, teardowns, and room change-overs according to floor plan specifications.
• Proactively maintain a clean and safe environment for guests.
• Help with coordinating event vendors upon arrival to ensure all Museum policies and guidelines are adhered to.
• Act as a point of contact for student staff during after-hours rental events.
• Aid in ensuring the integrity of the museum and its collections during and after the event.

Rentals & Events Administrative Support (10%)

• Perform administrative tasks including but not limited to: event notes during and after the event, rental item and document management, event calendars maintenance, data entry, and emails.

Other Duties as Assigned (5%)

• This might include attending staff/project meetings, assisting other departments, off-site special event tabling, and working on projects.

Minimum of 10 hours per week, with a maximum of 19 hours per week during peak seasons, such as fall and spring. Work is primarily scheduled during evenings, typically Thursday through Saturday, with occasional Sunday shifts.

This position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.

Questions about the position can be directed to , ksigurds.

Required

• High School diploma or GED and 2 years of event coordination experience. Training and education may be substituted for years of experience.
• Prior event staffing or demonstrated customer service experience.
• Must be available to work varying schedules with evening and weekend hours.
• Excellent communication skills (written and verbal) and demonstrated ability to communicate effectively with people whose backgrounds differ from one's own.
• Must be able to lift 50 pounds.
• Minimum two years' experience in customer service with previous experience leading other's work.

Preferred

• Bachelor's degree.
• Experience with database or event management software
• Demonstrated commitment to excellent customer service.
• Detail-oriented with ability to organize and prioritize multiple tasks, problem solve, and exercise independent judgment
• Previous experience working in event venues, museums, nature centers, or similar cultural or visitor-serving organizations.
• Ability to work in a changing environment remaining positive, proactive, resourceful and efficient

The mission of the Museum is to ignite and sustain…