Customer Representative

• Bonus based on performance
• Company parties
• Competitive salary
• Opportunity for advancement
• Training & development

At North Rising Star, we believe great customer experiences start with great conversations.

We're looking for confident, approachable individuals to join our Minneapolis team as Customer Representatives. In this role, you'll be the friendly face of the brands we represent, helping customers learn about products, services, and available opportunities through direct, face-to-face conversations.

This is a hands-on, people-focused position where your personality, communication skills, and ability to connect with others can make a difference.

As a Customer Representative, your responsibilities will include:

• Starting friendly, professional conversations with potential customers.
• Learning about customer needs and helping them understand relevant products and services.
• Explaining client offerings and answering questions clearly.
• Providing accurate information to help customers make informed decisions.
• Creating positive experiences that reflect well on the brands you represent.
• Working with your team to meet daily customer engagement goals.
• Keeping up to date with client information, campaign updates, and training.

We're interested in people who are naturally curious, enjoy conversations, and know how to make others feel comfortable.

You’ll be a great fit if you:

• Enjoy meeting and speaking with new people.
• Communicate clearly and listen attentively.
• Can explain information in a simple, engaging way.
• Stay positive and professional in a busy environment.
• Take initiative and work well with others.
• Are dependable, coachable, and motivated to improve.

No previous customer service experience is required. Experience in retail, hospitality, sales, or other customer-facing positions is welcome.

• Structured training to help you feel confident in the role.
• Regular coaching and feedback.
• Practical experience working directly with customers.
• Opportunities to improve your communication and problem-solving skills.
• A collaborative environment where teamwork is valued.
• The chance to develop professionally and take on greater responsibilities over time.

You don't need years of experience to be great at working with people. If you're motivated, willing to learn, and ready for a customer-facing opportunity, we'd like to hear from you.