Director of Operations

Director of Operations

Join to apply for the Director of Operations role at Yellow Brick Road Early Childhood Development Center

The Director of Operations will play a crucial role in ensuring the school’s operations run smoothly by adhering to all company and regulatory requirements. You will provide an enriching experience by making our school the most fun, nurturing, and positive environment for our students, staff and families through collaboration, communication, and innovation. The Director will also maintain the school’s high standards while driving its growth and expanding its reach within the community, ensuring that even more children benefit from the company’s exceptional care and educational programs.

Full-time

To put good humans into the world and leave it better than we found it.

• Provide hands‑on leadership to the center’s staff, setting clear expectations and fostering a culture of professionalism that promotes the company’s mission and core values.
• Conduct regular staff meetings, training sessions, and performance reviews to ensure team members are well‑equipped and motivated.
• Address any staffing issues, concerns, or conflicts promptly and professionally to maintain a positive working environment.
• Hold self and the team accountable.
• Develop, train, and continually coach staff members in accordance with compliance and program expectations.
• Collaborate with other company departments—including marketing, enrollment, career coordinators, and finance—to maintain communication in accordance with company policy and procedure.

• Ensure the center meets and exceeds the company’s quality standards, as well as state and local licensing requirements.
• Maintain ratio and classroom distribution in accordance with state laws.
• Implement regular classroom observations, assessments, evaluations, and audits of curriculum and program philosophy, facilities, and staff performance to maintain high‑quality care using instructional coaching techniques, providing appropriate documentation for each.
• Maintain and update policies, procedures, and guidelines to address evolving needs and best practices.

• Build and cultivate strong relationships with current and prospective parents, guardians, and families through open communication, regular updates, and involvement opportunities.
• Oversee teacher communication to parents via the parent communication app.
• Organize and facilitate parent intake meetings, family events, and community outreach programs to enhance engagement and support.
• Collaborate with local schools, organizations, and agencies to provide resources, referrals, and seamless transitions for children and families.

• Oversee and manage the center’s budgets, ensuring optimal allocation of labor cost‑effectiveness and financial sustainability.
• Regularly examine expenses and financial trends to make informed decisions, adjustments, and projections to all budgetary expectations.
• Monitor and maintain company‑given enrollment goals and quotas to meet growth objectives while upholding quality standards.
• Partner with the Finance Team to address any irregularities and proactively solve issues.

• Work with peers and other leadership within the company to align with company values, mission, and goals.
• Meet and maintain enrollment quotas and goals by frequently evaluating marketing efforts, prospective parent communication and follow‑up, and initiating quality school tours.

• Bachelor’s degree in early childhood education, child development, business administration, or related field; or equivalent combination of relevant experience (may vary by state).
• Minimum of 5 years of experience in childcare management, early childhood education, or a similar leadership role.
• Demonstrated leadership abilities with a track record of team building, staff development, and operational excellence.
• Proficient with Microsoft Office Suite; CRM experience and experience with parent communication apps are a plus.
• Comprehensive knowledge of childcare regulations, licensing…