Student: Campus Program Assistant

Position: Student: Campus Life Program Assistant
Company Description

Augsburg University is committed to helping our student explore their vocation. As a University with a calling, we welcome the unique gifts that each of our employees brings to our collective work, and we are committed to supporting our students as they seek to match those gifts with the needs of the University and our larger community.

Student employment with Augsburg is more than a job - it is an opportunity for Augsburg students to gain meaningful work experience in a supportive setting that promotes professional growth, personal accountability, teamwork, collaboration and quality work that lives up to our mission of educating students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders.

Student employment is managed by Augsburg Human Resources in partnership with student supervisors from across campus.

Job Description

Job Summary

The Student Program Assistants (SPAs) are responsible for performing and implementing administrative and programmatic duties, including answering and returning calls, replying to emails, making travel and meeting arrangements, preparing reports and financial data, training and supervising other student staff, and customer relations for Campus Life. This position serves as a welcoming presence for students, staff, and visitors, provides administrative support for events and initiatives, and helps foster an inclusive and vibrant campus community.

SPAs are also responsible for coordinating and administering orientation programming, including the, Student Orientation and Registration (SOAR) Training, SOAR I-IV, Transfer SOAR, Spring SOAR, Auggie Days Training, and Auggie Days. SPAs will also supervise Orientation Leaders with support of the Director of Campus Life.

Each SPAs will be assigned one of the following roles based on experiences and interests:

Social Media and Outreach Lead

• Develop, schedule, and publish engaging content across official campus life social media channels. (i.e. TV Presentations & Bulletin Boards)
• Capture and create photo/video content that highlights student events, programs, and campus culture.
• Monitor social media channels daily and respond to messages, comments, and tagged content in a timely, professional manner.
• Collaborate with student organizations and campus departments to promote events and initiatives.
• Track social media analytics and provide regular reports to identify trends and improve engagement.
• Ensure all posts align with university branding, accessibility standards, and communication guidelines.
• Brainstorm creative campaigns to increase visibility of campus resources and student involvement opportunities.
• Assist with live coverage of major campus events via stories, live streams, and real-time updates.
• Maintain a content calendar to ensure consistent and strategic posting.
• Develop and disseminate monthly commuters' newsletter with important information, resources, events and services.

Student Orgs. and Departmental Lead

• Serve as the primary student staff contact between student organizations and departments.
• Provide guidance and support to student organization leaders on policies, event planning, and campus procedures.
• Facilitate communication of important updates, resources, and opportunities to student groups.
• Maintain accurate records of active student organizations and their leadership.
• Collaborate with campus partners to enhance student organization programming and engagement.
• Manage the inventory, operation and organizations of Rental Items/Equipment's from Campus Life.
• Support the management of Auggie Life.
• Maintain supplies, equipment, and inventory; coordinate repairs or replacements when needed in the Auggie's Nest (Auggie's Lounge and Campus Life 1st Floor Storage)
• Support budget-related tasks such as processing purchases, reimbursements, and vendor invoices.

Learning Outcomes

As a result of being a Student Program Assistant, students will be able to:

• Develop a plan of action after choosing from several options.
• Take risks by incorporating new directions or approaches into a project, task, event, etc.
• Navigate complex interpersonal and interoffice systems, both within and outside of the…