Advanced Field Service Engr

Honeywell Aerospace is a leading global provider of integrated avionics, propulsion engines, aircraft and engine systems and full-service solutions for our customers. At Honeywell Aerospace, our people are driven by a desire to contribute, be challenged and grow. Our people make Honeywell a special company and are a key competitive advantage.

The Field Service Engineer (FSE) will provide full time on-site technical support to the US Army and their maintenance elements.

• Provide technical support to the using units on day-to-day basis pertaining to operational and training issues regarding AGT
  1500 engine operation, vehicle interface and sub-assembly diagnostics and repair.
• Interface with Customer Support Engineering regarding technical issues beyond the FSE’s expertise level needed to maintain unit operational readiness.
• Establish a solid rapport and formal communication processes with using unit leadership and maintenance personnel, Honeywell Customer Support Engineering, Project Engineering and Field Support Management.
• Provide Honeywell customer support engineering a written Monthly Activity Reports, quarterly fleet status reports and field service reports via the fact based maintenance data base.
• AGT
  1500 and platform specific training is provided for all FSE’s. The level and duration of provided training for new FSE’s are commensurate with demonstrated FSE knowledge and experience.

• Bachelor’s degree in engineering or related discipline.
  
  - In lieu of degree, 11 years of AGT
  1500 or directly related other gas turbine engine model experience.
• 5 years repair and test experience on the AGT
  1500 or other gas turbine engine model
• 5 years of experience with specific AGT
  1500 or other gas turbine engine model operational, troubleshooting capabilities and practical maintenance experience.
• US Citizenship

• Proficiency in blueprint and technical manual interpretation.
• Analytical skills to elicit and diagnose relevant data for technical definition and resolution.
• Have sufficient technical capabilities to provide and measure continuous improvement in an environment where the customer has limited experience with the product.
• Ability to work independently with minimal supervision.
• Proficiency in using component design and test data, evaluate components for damage and serviceability, component rejection criteria for service revealed difficulties, and for repair/modification of equipment and components.
• Basic mechanical aptitude and ability to perform engine repairs.
• Be able to provide technical instructions for depot personnel and, as required, assist in interpretation of the overhaul manuals. Also facilitate troubleshooting and maintenance of equipment and special tools used in support of AGT
  1500.
• Ability to work with customers at levels ranging from shop floor mechanics to senior leadership in the investigation, reporting, and resolution of issues.
• Strong problem-solving, interpersonal, and teaming skills.
• Ability to establish credibility and maintain strong personal relationships with customer contacts based on knowledge and personal integrity. Strong customer focus and service orientation.
• Utilize time management skills to manage conflicting priorities.
  
  - Exhibit sound independent judgment in assessing and resolving complex technical and operational problems.
• Ability to work as a team member with other members of the Customer Team to drive customer satisfaction and business growth objectives.
• Strong written and verbal communication skills.
• Proficiency with computers and MS Office suite software packages.
• Six Sigma Greenbelt certification.

Beyond a performance-driven salary, you'll work alongside dedicated experts on…