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Operations Specialist II
Job in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-01-02
Listing for:
LanceSoft, Inc.
Full Time, Contract
position Listed on 2026-01-02
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Operational Specialist
Location:
Minneapolis, MN
Duration: 12 months contract with possible extension
Responsibilities- Differentiating, processing and reconciling transactions; researching inquiries; resolving customer complaints; reviewing time sensitive and/or complex documents; creating or revising departmental procedures.
- Coordinates situations involving multiple departments.
- May provide training or work direction to junior level staff.
- Provides back-up for other desks.
- May have extensive customer contact; works under minimal supervision. Day to day processing. Risk management and compliance. Maintenance and set up.
- High School Diploma or equivalent.
- 3 - 5+ years of experience in customer service, operations, financial services or business processing.
- Strong attention to detail and accuracy.
- Good verbal, written and interpersonal communication skills.
- Ability to work independently while exercising sound judgement.
- Mid-Senior level
- Full-time
- Management and Manufacturing
- IT Services and IT Consulting
Salary: $41,714.00-$69,000.00
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