Collections Specialist

Description We are looking for a detail-oriented Collections Specialist to join our team in Brooklyn Center, Minnesota. In this Contract-to-permanent position, you will play a key role in managing accounts receivable, ensuring payments are processed accurately, and investigating discrepancies in unpaid accounts. This is an excellent opportunity to contribute to a dynamic team while growing your expertise in collections and financial services.

Responsibilities:

- Handle the collection process for outstanding accounts, ensuring timely resolution and payment.

- Verify and post received payments and adjustments accurately into the system.

- Investigate and analyze missing or incomplete information related to unpaid accounts.

- Communicate professionally with clients to address payment-related inquiries and resolve disputes.

- Utilize accounting software systems and CRM tools to track and manage account information.

- Process billing and claims administration tasks with precision and efficiency.

- Answer inbound calls to assist customers with account-related concerns.

- Ensure compliance with company policies and procedures in all collection activities.

- Generate reports on account statuses and provide insights to the management team.

- Collaborate with team members to improve collection strategies and processes. Requirements - Proficiency in accounting software systems, including Epic Software and ADP Financial Services.

- Strong knowledge of accounts receivable processes and collection practices.

- Experience with billing functions and claim administration.

- Familiarity with CRM systems and tools such as Accurint.

- Excellent communication skills for handling inbound calls and client interactions.

- Ability to analyze financial data and identify discrepancies.

- Detail-oriented mindset with a focus on accuracy and efficiency.

- Previous experience in financial services or collections is preferred.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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