Service Ops Specialist

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and River Source Insurance and Annuities.

Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Perform the day-to-day cash management on behalf of the client within the American Enterprise Investment Services (AEIS) Brokerage Cashiering and Money Movement Operations organization. Perform the daily cash management analysis, processing of domestic and international payments in various forms, cash forecasting and issue resolution while ensuring compliance with established policies, procedures and regulatory controls.

• Administer and analyze daily cash activity, complete cash flow reconciliations, and cash forecasting for all AEIS bank accounts by monitoring electronic files and business partner requests.
• Monitor client cash sweeps and AEIS operating accounts for any cash left at the end of day and ensure they are settled or invested as appropriate.
• Ensure that established compliance procedures and controls are being executed.
• Review incoming cash transfer and process all outgoing cash transfers to ensure prompt and accurate distribution.
• Communicate with internal and external business partners on inquiries, issues, and escalated requests.
• Cross-train for all related cash management and reconciliation functions to serve as an effective backup to the team as needed.
• Participate in departmental (business continuity process and disaster recovery exercises) as well as project groups as needed.

• Education:
  
  Associate degree or equivalent (2-years).
• Experience:
  
  1-3 years of relevant experience.
• * Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience.
• Proven ability to research and resolve issues, with demonstrated analytical and problem solving skills.
• Strong attention to detail, with the ability to work under tight time-frames and deadlines, while achieving a high degree of accuracy.
• Effective written and verbal communication skills with ability to understand and communicate complex issues.

• Education:
  
  Bachelors degree or equivalent (4-years) Financial services industry experience.

The base salary is $54,400. USD annual and maybe vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role.

• vacation time
• sick time
• 401(k)
• health, dental and life insurances

Full-Time/Part-Time Full time Exempt/Non-Exempt Non-Exempt

Ameriprise Financial is an equal opportunity employer.

We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to…