Clinical Nurse Supervisor

Role Description

Dellwood Gardens, a 101‑unit assisted living and memory care community in St. Paul, MN, is now hiring a Community Relations Director. Dellwood Gardens is located adjacent to Swede Hollow Park and Mississippi Market. The community’s generous garden space is part of our mission to provide a therapeutic natural environment in an urban setting. Fruits and vegetables grown in our gardens are prepared and served to residents at meal times when in season.

Dellwood Gardens’ mission is to provide high‑quality senior care that is accessible for every cultural and economic background, with a focus on care, compassion, culture and dignity.

• Make recommendations for financial, social, and personal needs of the residents.
• Be receptive to residents’ questions, comments, complaints, and service requests taking prompt corrective action. Direct problems to the LALD as needed.
• Take appropriate action in case of emergency.
• Inform residents of rights, responsibilities, policies and procedures.
• Support the efforts and activities of the residents, resident meetings and other resident groups.
• Recommend changes, improvements, new services and policies, etc. to the LALD as are appropriate to ensure optimal, high quality operations.
• Respond to a wide variety of resident and family requests, needs, and situations and provide resources and options.
• Empower residents to make decisions for themselves to the greatest extent possible.
• Continuously assess residents’ needs and strengths. Develop and implement policies, systems, programs and services that meet residents’ needs and utilize their strengths to support and maintain their independence and create an optimal quality of life.
• Serve as a designated reporter (Vulnerable Adult Protection mandated reporter).
• Maintain, at all times, privacy and confidentiality of resident, resident’s records and resident living environment.
• Demonstrate ability to work with autonomy, operating with the ability to make in‑the‑moment management decisions, acting appropriately on behalf of the company and following through to achieve resolution.

• Manage the Assisted Living services that are provided including completing essential paperwork and complying with state regulations.
• Work to assure facility remains in compliance with federal state and local standards and regulations. Is available for license surveys.
• Work with Assisted Living Director to keep forms updated including policies, procedures, Bill of Rights, and related assisted living forms and manuals.
• Oversee resident assistant staffing and ensures Dellwood Gardens is staffed appropriately.
• Meet with Case Workers regularly, as needed.
• Maintain an up‑to‑date knowledge of current trends regarding Assisted Living facilities.
• Is responsible for investigating and reporting incidents of suspected resident neglect and/or abuse and reporting these findings to Assisted Living Director and/or appropriate county officials.
• Works to maintain privacy and confidentiality of client, client’s records and client’ living environment.
• Is willing to carry a cell phone and be ‘on call’ for emergencies, resident change of condition, and when ULP perform delegated nursing tasks.
• Prepare, record, submit and maintain accurate and timely correspondence and paperwork regarding resident data and billing information with Office Coordinator as needed.
• Communicates and documents resident data to staff as needed.
• Completes initial assessment of potential clients to assure that their needs will be met.
• Follows the Assisted Living License regulations for providing timely and thorough nursing assessments for all clients.
• Assures clients maintain residency requirements, reassess and recommend alternative placement if necessary.
• Implements service agreements with all new clients. Reviews and revises service plans as needed.
• Assures clients have up to date care plans. Reviews and revises care plans as needed.
• Monitors and maintains resident records and nursing notes.
• Communicates to physicians and other personnel (county caseworkers) any changes in client’s needs or conditions.
• Monitors and follows thru with ordering medications and all…