Medical Insurance Specialist

1 day ago Be among the first 25 applicants

This range is provided by Ultimate Staffing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$25.00/hr - $29.00/hr

Direct message the job poster from Ultimate Staffing

Bring your 3+ years of medical insurance experience to a team that values precision, care, and excellence. Apply today!

Medical Insurance Coordinator

This role involves ensuring seamless communication and collaboration between families, healthcare providers, and insurance companies.

• Schedule:
  
  Monday-Friday, 8:30am-5:00pm
• Type:
  Permanent role

• Collaborate with families, healthcare providers, insurance providers, and internal teams to resolve issues promptly and efficiently.
• Ensure client file compliance with insurance requirements following established guidelines set by management.
• Facilitate successful physician appointments by transmitting necessary insurance documentation prior to scheduled visits and verifying appointment attendance.
• Guide families in obtaining clarification from their insurance providers regarding coverage and requirements.
• Respond to internal and external inquiries in a timely manner.
• Maintain accurate records of customer interactions, including inquiries, complaints, and resolutions, as well as actions taken in accordance with HIPAA policies.
• Develop and maintain proficient working knowledge of customer relations systems (Salesforce), Microsoft Office, and other relevant databases.

• 3+ years of experience with Medical Insurance is required.
• Bachelor’s degree is preferred but not required.
• Efficient problem analysis and problem‑solving skills.
• Computer literate with demonstrated ability to learn new programs.
• Ability to adapt to a fast‑changing environment.

• Medical benefits (Health Partners) – 85% employer paid.
• HSA Plan + Company Contribution.
• Life Insurance.
• Long‑Term & Short‑Term Disability.
• 3% 401 K Contribution.
• Employee Stock Ownership Plan after 3 months of service.
• PTO, holidays, and personal days.
• Up to $5k in tuition reimbursement.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.