Health Care Specialist - Poison Center

Description Department:
Poison CenterFTE: 0.6 (48 hours per pay period)
Workdays:
Monday - Friday and every other weekend

Shift(s):
Day/Evening rotation

Shift Length: 8 hours

Location:

In-Person Other:  Benefits eligibleSUMMARYUnder supervision by a pharmacist or specialist in poison information, provides emergency information and treatment recommendations by phone for poison exposures involving substances of a nontoxic or minimal toxic nature; and promote public poison prevention education.

RESPONSIBILITIES Promotes positive customer relations in dealing with patients, visitors, and other employees

Responds to telephone calls from the public regarding nontoxic or minor poison exposures: determine the type and severity of each exposure; and recommends initial first aid and treatment advice per poison center guidelines

Responds to telephone calls requesting tablet identification, basic poison information and poison prevention questions

Performs follow-up calls

Accurately records medical case information utilizing computerized data collection software

Participates in case review and quality assurance activities

Provides public poison prevention education

Participates in training of new poison information providers

Completes special projects as assigned

Promotes effective working relations and works effectively as part of a department team to facilitate the department’s ability to meet its goals and objectives

Responsible for all intradepartmental communication by staff meeting or in-service attendance and information sent by email. Maintains a working knowledge of the poison center policy and procedure manual

Acts consistently with all HRPC policies, procedures and clinical guidelines and refers all calls outside the scope of their position

Qualifications

Minimum Qualifications:

2 years of college education (health and/ or science related studies preferred)
Graduation from an accredited Pharmacy Technician Program, or Licensed Practical Nurse Program, Emergency Medical Technician-Paramedic Program-OR-An approved equivalent combination of education and experience-AND-LICENSES/ CERTIFICATIONS - TBDKnowledge/ Skills/ Abilities:

Computer skills are required

Strong verbal and writing skills

Job Level: Staff Employee Status:
Regular