CMA - CMA

Certified Medical Assistant

The Medical Assistant will manage customer flow throughout the clinic. They will assist providers in the management and treatment of customers. Customers come from a variety of backgrounds and age groups requiring individualized care. The focus of the Medical Assistant is on collaborative, supportive, and delegated tasks as described in the medical assistant scope of practice. Delegable tasks and competencies are specific to the role of the Supervising Nurse and Supervising Provider.

The Medical Assistant receives direction and collaborates with supervisors and providers to meet defined goals. Communication with the healthcare team related to progress, concerns, questions, or problems is an essential element of the Medical Assistant role. The Medical Assistant will perform clinical and clerical tasks to assist in managing customer flow throughout the clinic. Tasks include standard rooming processes, giving immunizations, injections, and other medications as directed by the provider.

Laboratory specimen collection will be performed as needed. Dependent on the specialty and clinic location, additional duties may include: providing telephone support, facilitating communication between customers and providers, assisting with prescription refills, performing assigned duties if the individual has passed the x-ray operator exam, performing phlebotomy duties, performing clinic laboratory tests, providing front desk/check-in support, ordering and stocking supplies, and assisting with prior authorizations.