Clinical Manager

Description

Compensation: $35-40 per hour dependent on experience + opportunity to provide clinical services at a 62% compensation split

Employment Type: W-2 Full-Time, Hourly Employee; 30 hours per week

Schedule: Monday-Friday, no weekends required!

Location: Minneapolis, MN

The Clinical Manager supports the Clinical Director in overseeing provider performance, clinical quality, caseload development, compliance monitoring, and provider engagement across the practice. This position serves as a primary point of contact for clinicians regarding performance-related matters and is responsible for identifying trends, providing coaching and support, and implementing early interventions to promote provider success.

The Clinical Manager works collaboratively with the Clinical Director, Intake, Human Resources, Clinical Supervisors, and Operations teams to ensure providers receive the support they need while maintaining compliance with organizational expectations, productivity standards, and documentation requirements.

• Conduct annual clinical audits for all providers to assess documentation quality, compliance, and adherence to organizational and regulatory standards.
• Monitor provider documentation practices and identify trends related to missed visits, outstanding documentation, and compliance concerns.
• Review missed visits reporting and documentation completion metrics on a weekly basis.
• Conduct initial problem-solving meetings with providers who continue to demonstrate missed visit or documentation concerns after initial outreach and monitor provider progress following coaching interventions.
• Escalate ongoing documentation or compliance concerns to the Clinical Director when necessary.

• Maintain regular communication with the Clinical Director regarding quality improvement initiatives, individual provider performance, operational challenges, and emerging risk areas and
  ** escalate
  * * concerns requiring clinical director review.
• Provide ongoing updates regarding missed visit trends, productivity trends, provider coaching efforts, corrective action plans, and provider support activities.
• Support leadership decision-making through data analysis, performance reporting, and trend identification.

• Collaborate with leadership to identify themes, opportunities, and provider needs occurring across the practice.
• Contribute content ideas and recommendations for the weekly practice newsletter based on recurring provider questions, trends, successes, and areas of educational need.
• Assist in communicating operational updates, best practices, and organizational initiatives to providers.
• Foster positive provider engagement through supportive communication, coaching, and collaboration.

Monitor provider productivity and billed session volume against established organizational expectations. Identify providers who fall below minimum productivity or baseline targets initiate the appropriate follow-up based on employment classification and licensure status.

• Full-Time W-2 Providers:
• Review HR productivity reports to identify providers below minimum expectations
• Meet with providers to identify barriers and develop individualized action plans.
• Monitor progress, provide ongoing support and accountability, and keep the Clinical Director informed of persistent concerns and intervention outcomes.
• Part-Time W-2 Providers:
• Monitor productivity and billed session trends and contact providers who fall below minimum expectations
• Pre-licensed clinicians:
  Notify the provider and copy their assigned clinical supervisor. Request an individualized action plan be developed…