Front Desk Agent

Front Desk Agent – HVMG - Hospitality Ventures Management Group

We are recruiting a Front Desk Agent to serve as the first point of contact for guests, ensuring a welcoming and seamless experience throughout their stay.

$18.00/yr - $18.00/yr (actual pay based on skills and experience, discuss with recruiter).

• Act as the friendly and attentive face of the hotel, welcoming guests and providing assistance.
• Check guests in and out, handle reservations, and manage payments.
• Answer inquiries and provide information about hotel services, amenities, and local attractions.
• Maintain accurate guest records and manage daily front‑office operations.
• Report to the Front Office Manager or Front Office Supervisor.
• Demonstrate a proactive approach to solving guest issues and improving service quality.

• Eligible to work in the United States.
• Strong written and oral communication skills in English.
• Physical ability to sit, stand, bend, kneel, and lift as required, with or without accommodations.
• Availability for a flexible schedule, including evenings, weekends, and holidays.
• Warm, professional demeanor that reflects HVMG’s Culture of Excellence.
• Hotel front‑desk experience is a plus; a combination of education and experience is valued.

• C​​areer growth opportunities across a nationwide portfolio.
• Flexible scheduling.
• Access to up to 40% of earned wages before payday with Pay Active.
• Paid Time Off (PTO) and Paid Holidays.
• Full healthcare benefits: medical, dental, and vision.
• 401(k) with guaranteed 4% match and no vesting period.
• Exclusive hotel and food & beverage discounts.

Our “Be Excellent” culture is more than words—it’s lived on the ground. As one associate noted in an anonymous survey, “This is the best management company I’ve ever worked for. They walk the talk from the corporate office to the field.” We believe that the hotel industry offers clear career paths, from dishwasher to Senior Vice President. The duties outlined are not exhaustive and should not be construed as a contract.

HVMG is an equal‑opportunity employer and will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Entry level

Full‑time

Management and Hospitality