Door Attendant

Join to apply for the Door Attendant role at Four Seasons Hotels and Resorts

Join the team at Four Seasons, a global luxury hotel group known for its commitment to exceptional guest experiences and world-class employee culture.

Four Seasons Hotel Minneapolis is a Skyway‑connected city‑center hotel, two blocks from the Mississippi River, offering Mediterranean‑inspired dining, wellness amenities and award‑winning cuisine by Chef Gavin Kaysen.

Basic

Purpose:

The Door Attendant creates a strong sense of arrival for hotel, residential, restaurant and banquet guests. Shares responsibilities with Bell Attendants and Valet Attendants to assure that guests’ departure is swift and complete.

• Greets guests who arrive by private car, taxi, or limo by opening their car door and welcoming them to the hotel. Assists guests descending from cars. Issues appropriate valet parking ticket to guests who want car parked. Gives verbal greeting to guests arriving on foot. Opens hotel doors for all guests.
• Unloads guest luggage from car, tags it and issues claim tickets to the guest. Directs hotel guests to the Front Desk for check‑in. Transfers luggage to the Bell Staff.
• Assures the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars.
• Provides guests with directions, recommendations, and information about the city and its attractions. Hails taxis as needed. Loads luggage in car for departing guests.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in‑house events, etc.
• Greets all guests passing through Front Door and offers them assistance.
• Works harmoniously and professionally with co‑workers and supervisors.
• Provides a high level of cleanliness on the driveway and hotel entrance.
• Assists with responsibilities and duties in the absence or heavy volume in the areas of Bell Staff and Valet Parking Staff.
• Assists in coverage of Residential Front Office responsibilities and desk coverage.

• A minimum of 2 years of front office or related work experience is preferred.
• A valid driver’s license and clean driving record.
• High school education or equivalent experience.
• Reading, writing and oral proficiency in the English language.
• Good organizational skills.
• Ability to multitask.
• Attention to detail.
• Ability to work irregular hours, weekends and evenings.

Compensation:

• Wage: $16.97 per hour + tips.
• Comprehensive health and vision insurance.
• Discovery nights at Four Seasons Properties around the globe.
• Holiday and vacation pay.
• Daily meals inspired by award‑winning chefs.
• Uniforms and uniform care.
• Sick pay.
• Disability coverage and life insurance.

Benefits and Perks:

• Local gym membership discounts.
• Parking discounts.
• Staff lounge and cafeteria space with city view.
• Up to eight weeks of parental leave pay.
• Fur baby insurance.
• 401(k) retirement plan.
• Discounted accommodations at Four Seasons properties worldwide.
• Dental coverage available at a discounted rate.

Learn more about Four Seasons Hotel Minneapolis and Four Seasons Hotels & Resorts by visiting us below:

Instagram: @FSMinneapolis

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Not Applicable

Full‑time

Customer Service

Travel Arrangements and Hospitality

Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Candidates must have valid work authorization for the U.S. 'EEOC is the Law' poster.

Thank you for your interest in working at Four Seasons Hotel Minneapolis. We look forward to receiving your application!