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English Customer Service Customer Service Rep

Luxury Front Desk Agent | Elevate Guest Experience

Job in Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: HEI Hotels & Resorts
Full Time position
Listed on 2026-01-17
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    English Customer Service, Customer Service Rep
Job Description & How to Apply Below
A luxury hotel chain in Minneapolis is seeking a Front Desk Agent to assist guests with check-in and check-out procedures. The ideal candidate will have front desk experience, preferably in a full-service hotel, and excellent communication skills. Responsibilities include managing guest accounts, addressing inquiries, and ensuring a positive experience for all guests. Applicants should be ready to handle complaints with patience and tact while working in a dynamic environment.

Benefits include competitive medical and dental programs, 401(k) matching, and more.
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