Concierge/Bartender
Listed on 2026-10-08
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Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Are you a customer-focused professional who enjoys being the first point of contact for guests?
Do you thrive in a fast-paced, guest-facing environment where accuracy and service matter?
Are you looking for a reliable role with growth opportunities in a unique airport lounge setting?
Portal Lounge, a next-generation airport lounge by Gameway, is hiring part-time and full-time Concierges at its new MSP location to serve as the first point of contact for guests, managing check-in, reservations, and payments while delivering a positive and professional guest experience.
If you are an enthusiastic person with a passion for creating guest loyalty and working in a fun, high-performing environment,
Key Responsibilities:Serve as the first point of contact for guests, delivering a welcoming, professional, and efficient check-in experience
Accurately manage reservations, guest access, and point-of-sale transactions
Answer guest questions and provide clear information about lounge services, amenities, and policies
Coordinate with lounge, bar, and supervisor teams to manage guest flow and seating
Maintain a polished front-of-house presence, including desk organization and professional appearance
Follow established procedures for cash handling, payments, and guest verification
Minimum Qualifications:Entry-level role; prior experience not required
Strong communication skills with a friendly, professional demeanor
Ability to handle transactions and guest information accurately and responsibly
Comfortable interacting with guests throughout the shift in a fast-paced environment
Ability to remain organized, focused, and detail-oriented
Ability to work both in seated and standing positions for extended periods
Preferred Qualifications:Previous customer service, hospitality, or cash-handling experience
Experience as a host, cashier, receptionist, or front-desk associate
Compensation andWork Schedule:
Pay: $18.00 per hour
Schedule:
Part-time and full-time opportunities available. Open availability required, including weekends and holidays, due to airport operations
- Health/Medical Benefits
- Retirement benefits + matching
- Paid time off (PTO)
- Airport parking expenses covered
- Fun, inclusive, driven company culture
- Growth opportunities within a rapidly expanding company
Portal Lounge is the world’s first lounge curated for the modern traveler. Traditional airport lounges have not evolved to meet the expectations of today’s travelers, so Gameway created one that did. Portal Lounge is for premium travelers seeking modern, tech-forward, and entertaining experiences that turn time in the airport into something people actually enjoy. From elevated design and music to high-end video gaming and innovative technology, Portal Lounge is built to feel social, energetic, and unforgettable.
Concierge / Bartender
Serve as the first point of contact for guests, delivering a welcoming, professional, and efficient check-in experience
Accurately manage reservations, guest access, and point-of-sale transactions
Answer guest questions and provide clear information about lounge services, amenities, and policies
Coordinate with lounge, bar, and supervisor teams to manage guest flow and seating
Maintain a polished front-of-house presence, including desk organization and professional appearance
Follow established procedures for cash handling, payments, and guest verification
Perform bartending duties when requested.
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