Assistant Director of Operations; Rooms Focus
Listed on 2026-10-12
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Hospitality / Hotel / Catering
Hotel Management
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When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means.
Assistant Director of Operations (Rooms Focus)US - MN - Minneapolis
Hotel Operations
Full-time
88,000.00 Yearly US Dollar (USD) pay basis
SummaryThe salary range for this this position is $88,000 - $95,000.
Cheers to your new adventure! When you join Hyatt Regency Minneapolis, youjoin a global brandthat celebrates individuality,empowers everyone to betheir bestand consistentlyprovides uniqueexperiencesfor our colleagues andguests. Part of our culture of care includes providing our guests with stress-free, affordable experiences that enhance their stay. We also careabout our colleagues andprovidea well-rounded benefits packageto ensureyou are supported fromday one.
You'llfind support fromyour team by working inanenvironment where success iscelebratedand hard work isrewarded.
The Assistant Director of Operations-Rooms plays a key leadership role in supporting the overall operation of the hotel, working across both the Rooms Division. This position is designed for an experienced hospitality leader seeking to broaden operational expertise while preparing for future senior leadership opportunities within Hyatt.
Key responsibilities include, but are not limited to:
Support daily operations across Rooms and Food & Beverage departments.
Partner with Rooms department leaders to drive operational excellence and guest satisfaction.
Provide direct guidance, accountability measures, and growth and development to department head leaders.
Ensure consistent execution of Hyatt service standards.
Analyze operational performance metrics and implement improvement initiatives.
Assist in workforce planning, colleague development, and succession planning efforts.
Lead cross-functional projects and support major convention and group business operations.
Monitor departmental financial performance and help identify opportunities for revenue growth and cost control.
Foster a culture of accountability, teamwork, and continuous improvement.
Serve as a visible leader throughout the hotel, supporting both guests and colleagues.
In today’s job market, you may be asking, “Why Hyatt?” Here’s why :
What you can expect
Collaborative and team-driven environment with diverse industry experience
Health benefit eligibility at 30 days of
401K with company match – eligible to contribute at 30 days of employment
Discounted room nights at over 1,000 Hyatt properties upon hire
Free room nights at over 1,000 Hyatt properties at 90 days of employment
Education Assistance/Tuition Reimbursement
Discounted employee parking ($5/day or $100/mo)
Access to hotel gym (25,000 sq. ft.)
Free meals in colleague cafeteria
Discounted food & beverage from Prairie Kitchen and Bar and The Market (proudly serving Starbucks)
Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status)
The pay range for this position is $88,000 to $98,000. This is the pay range for this position that Hyatt Regency Minneapolis reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
QualificationsMinimum 4 years of progressive leadership experience with Hyatt, or other hotel brand, including Department Head level role
Strong operational knowledge in the Rooms division
Security exposure is a plus.
Experience managing departmental budgets, performance metrics, and service standards.
Exceptional communication and relationship-building skills.
Ability to thrive in a fast-paced, high-volume hospitality environment.
Convention hotel experience preferred but not required.
Flexible schedule to work as business demands - including evenings, weekends, and holidays.
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