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Guest Services Lead — Luxury Front Desk Supervisor

Job in Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: HEI Hotels & Resorts
Full Time position
Listed on 2026-11-04
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services, Hospitality & Tourism, Front Desk/Receptionist
Salary/Wage Range or Industry Benchmark: 32000 - 36000 USD Yearly USD 32000.00 36000.00 YEAR
Job Description & How to Apply Below

HEI Hotels & Resorts is seeking a full-time Front Office Supervisor for Hotel Ivy in Minneapolis. The role supports the Front Office Manager, ensuring smooth check-ins/outs, guest satisfaction, and efficient lobby operations.

The candidate will manage shifts, assist with nightly audits when needed, and maintain high service standards across all guest interactions. Marriott systems and Light Speed experience are highly valued.

The Guest Services Lead — Luxury Front Desk Supervisor position in the Management & Operations, Other field is open for applications.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Guest Services Lead — Luxury Front Desk Supervisor role in the description above.

We appreciate your interest in this position.

Join HEI Hotels & Resorts and contribute to our ongoing work.

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