Human Resources and Operations Associate

Position Overview

The human resources and operations associate primarily supports human resources tasks and initiatives, and secondarily supports general operations tasks, using a people‑centered lens to help nurture a positive organizational climate and culture. This position reports to the people and culture generalist. Priority is given to applications received by Friday, January 23, 2026.

The Young People We Serve

Twin Cities youth are our emerging leaders – talented, capable and ready to learn. We believe in the power of career and postsecondary readiness to enable young people to imagine and live rewarding lives, and we prioritize services for our students who face systemic barriers to access. 65% of Minneapolis Public Schools students are youth of color, 58% are eligible for free or reduced priced lunch, and over 100 different languages are spoken in the district.

In Saint Paul Public Schools, 80% of students identify as non‑white, 70% are eligible for free and reduced priced lunch, and over 110 languages and dialects are spoken in the district.

Duties and Responsibilities Employee Hiring, Onboarding, and Offboarding Assistance

• Execute administrative duties, including drafting letters and collecting necessary paperwork.
• Support organizational recruiting and hiring processes, including job postings, collection and organization of application materials, interview scheduling, candidate communication, and onboarding.
• Monitor processes and checklists for each hire and separation, and execute assigned onboarding and offboarding tasks, including but not limited to:
• Creating and updating employee records internally and externally.
• Collecting and processing required paperwork.
• Updating staff webpages.

General Human Resources Administration

• Field questions from employees and provide customer service support, including management of the HR Team email inbox and directing inquiries to the appropriate HR resources.
• Support the people and culture generalist in administering the HRIS (human resources information system) and benefit portals.
• Prepare payroll‑related HR items for payroll processing.
• Ensure staff have the necessary training and information regarding payroll‑related items such as timecards, time off requests, and other use of HRIS.
• Maintain all employee records and personnel files.
• Maintain confidentiality of all HR‑related information.
• Complete employment verifications.
• Provide back‑up support to people and culture generalist as needed.

Climate and Culture Support

• Support HR initiatives aimed at improving employee engagement and retention, including logistics tasks.
• Build and maintain relationships across all staff, and keep a pulse on staff needs and satisfaction levels.
• Assist with employee recognition.

General Operations Support

• Assist with general operations tasks such as/related to:
• Processing mail and checks for deposit.
• Maintaining a functioning office environment.
• Nonprofit administration.
• Process documentation and record‑keeping.
• File management.
• Light IT support (user password resets, etc.).
• Data entry.
• Coordinate logistics for operations team meetings/retreats.
• Help inform operations team of staff questions and issues that need to be addressed.

Serve as a Member of the Operations Team

• Support organization‑wide strategic goals.
• Support operations team’s annual priorities.
• Maintain up‑to‑date expertise and knowledge related to job functions.
• Maintain confidentiality.
• Provide backup coverage for operations colleagues as necessary.
• Other duties as assigned.

Qualifications and Experience

Required:

• High school diploma or GED.
• At least two years of full‑time employment experience in an administrative role or customer service.
• Proficiency in the Microsoft Office software.
• Demonstrated commitment to inclusivity and collaborative processes.
• Ability to work well with people, processes, policies and data.
• Commitment to achieve Twin Cities mission, vision and values.
• Ability to work well with people with diverse backgrounds and experiences.
• Must reside in Minnesota for the duration of employment.

Preferred:

• Experience working in a human resources or equivalent confidential environment.
• Nonprofit employment experience.
• Familiarity with…