Customer Data Strategist

We are open to hiring in many U.S. locations and travel will be contingent on client needs.

Customer Data Strategist / Architect

Target Level: Consultant or Senior Consultant

A team focused on transforming customer experience through data-driven strategy and activation. You will work closely with business stakeholders, marketing leaders, data architects, data engineers and AI teams to design customer data flows, data products and data-enabled capabilities that improve personalization, marketing performance, and digital experiences.

• Translate marketing, advertising and CX goals into actionable data strategies, advising on identity resolution, consent, segmentation, personalization, and activation to improve targeting, ROI measurement, and customer experience
• Define and design scalable data architectures for Customer 360, ensuring alignment across CDPs, cloud data warehouses, and marketing platforms
• Collaborate with data engineering and architecture teams to shape solution design, ensuring alignment with business goals and technical feasibility
• Facilitate workshops and discovery efforts to understand client data maturity, shape actionable requirements, and ROI considerations
• Contribute to go-to-market content and delivery efforts for data-driven CX, marketing, and loyalty programs

• 4–7 years of experience in customer data strategy, marketing technology, or data architecture roles
• Familiarity with CDPs (e.g., Segment, Amperity, Salesforce, Tealium, Hightouch), cloud data platforms (e.g., AWS, Snowflake, Databricks, Big Query) and their role in modern marketing data architecture
• Strong understanding of how customer data flows from refinement to activation, including preparation for analytics, predictive modeling, and orchestration across CDPs, identity resolution, consent management, segmentation, and cross-channel experience platforms
• Experience translating business needs into scalable data requirements and collaborating across technical and non-technical teams
• Ability to lead client-facing workshops and translate complex data topics for non-technical stakeholders
• Excellent written and verbal communication skills with comfort presenting to senior audiences

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. We team with leaders who expect more. So we bring more. From strategy through delivery, our agile teams across 52 offices in 10 countries collaborate with you to bring powerful customer experiences, innovative ways of working, and new products, services, and businesses to life.

We work at the forefront of industry, combining our deep roots in technology and data, to help you tackle challenges, improve operations, and drive sustainable growth. We work to discover your singular “why,” understand your customers — and your customer’s customers — to chart a course for action that is true to who you are. Your ambitions become our North Star.

We’re honored to be consistently recognized as a great place to work, including being one of Fortune’s 100 Best Companies to Work For nine years running. Learn more at

Slalom prides itself on helping team members thrive in their work and life. Slalom invests in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. A yearly $350 reimbursement for well-being expenses is available, along with discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. For Senior Consultant, the target base salary pay range is $122,000 to $189,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend on skills, experience, qualifications, location, and other factors. The salary pay range is subject to change and may be modified at any time.

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements.

Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.