Solution Engineer​/Technical Support Engineer

Solution Engineer/Technical Support Engineer

DATAMYTE Greater Minneapolis-St. Paul Area

For over 50 years, DATAMYTE has been a global pioneer in the development and production of technologies dedicated to improving productivity, compliance, safety, and quality in manufacturing. We work with the world's largest manufacturers. In this position, you will be calling on Ford Motor Company, General Motors, Boeing, Honda, Tesla, Lockheed Martin, John Deere, and many, many more.

Job Summary:

We are seeking a dynamic and experienced Solution Engineer to join our team in Plymouth, Minnesota
. The ideal candidate will play a critical role in helping to sell and implement the DATAMYTE Digital Clipboard Low-Code/No-Code platform, DATAMYTE Torque Audit solutions, and DATAMYTE SPC quality software. This role requires a blend of technical expertise, sales acumen, and a passion for delivering innovative solutions to our clients.

• Provide exceptional service and technical support to clients via phone, email, and online platforms.
• Diagnose and resolve software, hardware, and system integration issues, escalating as needed.
• Manage and prioritize multiple client cases while ensuring timely and accurate resolutions.
• Conduct product demonstrations and support the sales team through technical presentations and proof of concepts (POCs).
• Collaborate with clients to design and implement tailored solutions that align with their operational needs.
• Deliver post-implementation support, training, and ongoing technical assistance.
• Document technical findings, maintain Knowledge Base articles, and contribute to continuous improvement.
• Build strong client relationships and identify opportunities for system enhancements or additional solutions.
• Prepare clear and accurate service or project reports as required.

Travel 25-40% is required.

• Bachelor’s degree or equivalent in Engineering, Computer Science, Information Technology, or a related technical field.
• Proven experience in solution engineering, pre‑sales support, or technical consulting roles.
• Strong technical expertise with Audit and Torque solutions, Low‑Code/No‑Code platforms, and SPC quality or manufacturing software.
• Excellent communication, presentation, and interpersonal skills with the ability to explain complex concepts to diverse audiences.
• Demonstrated analytical and problem‑solving abilities with a strategic and solution‑oriented mindset.
• Hands‑on experience with project management, implementation planning, and customer onboarding methodologies.
• Ability to work collaboratively in cross‑functional teams and independently manage multiple priorities in a fast‑paced environment.
• Proficiency in creating and maintaining technical documentation, including familiarity with documentation or knowledge management tools.
• Travel 25-40% is required.

• 2-4 years of experience in Technical Support or Solution Engineering.
• Experience with Torque Audit tools and software.
• Familiarity with Low‑Code/No‑Code development platforms.
• Knowledge of SPC principles and quality control software.
• Relevant certifications such as PMP or Six Sigma.
• Experience using CRM systems (e.g., Salesforce, Net Suite, Microsoft Dynamics).

DATAMYTE is an on‑site work environment. Unless traveling for work or with specific permission, all work is to be performed on location at our Plymouth, Minnesota location. Remote work is not permissible without specific authorization.

• Competitive salary and commission structure.
• Health, dental, and vision insurance.
• Retirement plan.
• Professional development opportunities.

Compensation for this position will consist of the following:

Base Salary: $75,000 - $85,000 annually

Possible Activity Incentives $10,000 - $15,000 annually

• Mid‑Senior level

• Full‑time

• Engineering and Information Technology
• Software Development

Apply BELOW