Business Analyst

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The Business Analyst job family defines skills for formulating and defining system scope using information technology and industry knowledge/requirements, based on both user needs and a good understanding of information technology, business processes, and industry requirements. The job progression identifies responsibilities ranging from assisting, formulating and defining systems scope and objectives to self-directed activities that result in client’s long term improvements in business processes.

• Provides BU Support, resolving issues not requiring extensive business / system knowledge.
• Communicates incident status / clarifies issues with business partner.
• Escalates incidents to seniors where business process and extensive system knowledge is required.
• Resolves application incidents and problems that require app code and/or op modifications such as lower complexity software problem resolution, training issues and documentation, and data problems requiring moderate business analysis, extensive business, and/or system knowledge.
• Responsible for a liaison role between the business and IT services providers to ensure functional specs are understood and they have what they need to develop their tech specs.
• Analyzes issues to be solved within an enterprise and helps provide solutions to meet the desired business outcomes through the use of IT.
• Understands and documents business requirements and user requirements to ensure system designs meets business needs.
• Ensures knowledge transfer to the support organization occurs prior to system go-live.
• Schedules and communicates the system go-live date.
• Develops and/or updates documentation and training materials.
• Ensures IT and SOX compliance is covered.
• Documents functional requirements that describe the system, process, or product to fulfill business requirements.

• Top 5 skillsets:
  Task prioritization, organization, coordination and planning;
  Story writing, backlog refinement and experience working as a Scrum Master;
  Data analysis and data validation;
  Communication and coordination with Product Owners, technical teams and vendors; SQL, AWS.
• 2-6 years of experience required.

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• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Other
• Industries: IT Services and IT Consulting

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