Omni Shopper Insights Lead

Omni Shopper Insights Lead

The Clorox Company invites you to join our team as an Omni Shopper Insights Lead
. In an era where shopping is increasingly omni‑channel, this role blends eCommerce analytics, shopper insights, and storytelling to unlock growth across Amazon, other e‑commerce sites, and retail media.

• Partner with Amazon and other e‑commerce channels to decode shopper behavior, identify drivers of attraction, conversion, and retention, and translate insights into actionable growth plans.
• Leverage platforms such as Stackline, AMC, Circana, Numerator, and custom research to connect shopper actions to business outcomes and institutionalize a unified omni‑path‑to‑purchase model.
• Lead ad‑hoc shopper studies—including short surveys, qualitative tasks, rapid digital tests, and shopper decision experiments—to answer real‑time questions across brands and categories.
• Translate insights into compelling narratives and presentations for senior leaders, category leadership, and sales directors, influencing Sell‑In and JBP conversations.
• Collaborate cross‑functionally with Retail Media, Data Science, and Category teams to build predictive insights, automate key metrics, and scale insights across the organization.

• 7–10+ years of experience in shopper insights, eCommerce and retail commerce analytics, data science, and retail media insights.
• Deep expertise with Stackline (Beacon/Atlas) and Amazon Marketing Cloud; strong knowledge of Circana, Numerator, Nielsen
  
  IQ, and experience with Scintilla is a plus.
• Proficiency in data synthesis across transactional, behavioral, competitive, and media sources, and fluency with AI tools for journey mapping and automation.
• Strong PowerPoint, Excel, Power
  
  BI, and data visualization skills; ability to craft clear, concise narratives for senior stakeholders.
• Influence cross‑functional partners, manage stakeholder relationships, and iterate quickly in ambiguity.

• Builder, eager to create and scale a new insight capability.
• End‑to‑end thinker with a bias for action, progressing quickly even with imperfect data.
• Collaborative partner who simplifies complexity into actionable stories.

The Omni Shopper Insights Lead will ideally be located out of the Oakland, CA or Pleasanton, CA area, with the ability to work in office 3× per week under the Hybrid 2.0 policy.

Clorox offers comprehensive benefits including health plans, a company‑matched 401(k), flexible time off, inclusive fertility and adoption coverage, and more. We are an equal‑opportunity employer and are committed to fair and equitable pay.