Global IT Infrastructure Manager

Direct message the job poster from Insight Recruitment

Are you a strategic IT leader who thrives in complex, international environments? Do you excel at building high-performing teams, optimizing mission‑critical systems, and ensuring enterprise‑wide resilience? This role offers the opportunity to oversee and elevate a global infrastructure landscape spanning multiple continents.

We’re seeking a Global IT Infrastructure Manager to spearhead worldwide infrastructure operations—ensuring availability, performance, security, and scalability across a diverse technical ecosystem. This leader will partner closely with cross‑functional stakeholders, guide a distributed technical team, and drive forward the organization’s infrastructure vision.

• Guide, mentor, and develop an infrastructure operations team that supports a global network of business units.
• Delegate workloads with clarity and fairness, balancing urgency with team capabilities.
• Promote collaboration, communication, and a culture of continuous improvement.

• Build operational and project plans that anticipate needs and support long‑term growth.
• Secure and manage OPEX and CAPEX budgets while following internal financial processes.
• Ensure alignment between infrastructure initiatives and overall technology strategy.
• Define and track KPIs and operational dashboards to evaluate performance.
• Identify opportunities to enhance productivity, efficiency, and automation.

• Oversee systems administration, network operations, and core infrastructure services.
• Maintain optimal performance across hardware, operating systems, storage, and virtualization platforms.
• Lead efforts to modernize, standardize, and scale infrastructure across global environments.

• Ensure infrastructure meets security, reliability, and compliance expectations.
• Maintain and improve business continuity and disaster recovery plans.
• Evaluate risks proactively and champion secure‑by‑design practices across teams.
• Coordinate clear, timely communication during incidents and infrastructure events.
• Build processes that strengthen operational readiness and response effectiveness.

• Expertise across cloud platforms (AWS, Azure), networking, wireless technologies, telephony, virtualization, physical infrastructure, and storage/backup systems.
• Strong understanding of cybersecurity principles and compliance frameworks.
• Exceptional communication skills and the ability to operate calmly under pressure.
• Demonstrated experience solving complex technical challenges in global environments.
• Relevant professional certifications are a strong plus.
• Ability to travel internationally—approximately 20% of the time.

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 7 years in IT infrastructure and operations management.
• Minimum 3 years leading and motivating high‑performing technical teams.
• Familiarity with:
  • Network technologies: LAN, WAN, SD‑WAN, WiFi, routing
  • Data centers, server rooms, and hybrid environments
  • Windows, Linux, VM platforms such as VMware or Hyper‑V
  • SAN/NAS, cloud backup solutions, and DR planning
  • Firewalls, proxies, endpoint protection
  • Active Directory, IAM, SSO, MFA, SCIM
  • Microsoft 365, Teams, Share Point
  • Monitoring, CMDB, and ITSM platforms (e.g., Fresh service)

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Information Technology

Industries: Entertainment Providers