Associate Client Manager - Retail Analytics

Company Description

Location:

Minneapolis, MN (onsite required in downtown Minneapolis, up to three days a week)

#LI-Hybrid

Job Description

At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. The NIQ Retail Analytics team is looking for an Associate Client Manager to support insights and manage client relationships at a key client account. This is your opportunity to work with world-class data assets and delivery value at a massive scale!

NIQ's Retail Analytics Client Engagement Team works with companies to provide insights and thought leadership.  Our work helps clients set pricing strategies, introduce new products and determines what products you ultimately see on the shelf and online. Our Client Engagement team members are experts within their categories and NIQ solutions and are viewed as trusted partners by our clients.

As an Associate Client Manager, you'll contribute to the overall client satisfaction, team success, and technical platform capabilities. A strong candidate will proactively maintain and grow relationships with existing clients, train client and internal users on how to use our applications, and proactively identify ways for clients to use NIQ solutions to answer their relevant business questions.

Responsibilities:

* Become familiar with NIQ Retail Analytics database content, processes, and frontend applications, and ensure data quality in collaboration with our backend data delivery team

* Train retailers on how to use NIQ data and dashboard solutions to execute pricing, promotion and assortment decisions

* Perform and deliver ad-hoc data analysis. Design and perform ad-hoc data quality checks

* Lead clients through understanding, integrating and executing decisions supported by NIQ's merchandising insights and analytics in their business decisions

* Establish enduring client relationships at clients through collaboration and demonstrating on-going value and driving client outcomes

* Ensure proactive insights and action-oriented solutions are delivered to clients

* Grow and develop with a team responsible for delivering against client commitments

* Identify sales opportunities with clients

About you

You constantly seek to learn new things and lean into new capabilities. Change excites you. Curiosity, communication, and critical thinking drive your work. You make data applicable and interesting for your clients, and mold it into a story that flows, drives outcomes that have actionable results.  You confidently drive winning outcomes that meet strategic client objectives.  You are someone who values working on a diverse, inclusive team.

Qualifications

* 2-5 years of experience within the Retail/CPG/Manufacturing industry

* Strong project management skills with demonstrated strength in maintaining positive client relationships in complex situations & resolving client issues

* Demonstrated mastery in data analysis along with "story-telling" abilities

* Highly proficient in a variety of software solutions and digital technologies. Including SQL, Power

BI, Data Visualization, Excel, PowerPoint, Copilot, and other Microsoft applications

* Familiarity with syndicated retail data and tools a plus

* Strong analytical, logic, deductive reasoning, problem solving and critical thinking skills

* Skilled & polished communicator, including presentations and proposal writing

* Able to work collaboratively with internal & external teams

* Strong sense of urgency and accountability to drive client outcomes

* Bachelor's degree required

* Able to be onsite in downtown Minneapolis weekly

Additional Information

This role has a market-competitive salary with an anticipated base compensation of the following range: $64,000-$76,500. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more.

Our Benefits

* Flexible working environment

* Volunteer time off

* Linked…