UX Researcher x

Our client, a leader in the financial services industry, is seeking a UX Researcher x 2 to join their team. As a UX Researcher x 2, you will be part of the Commercial Banking Credit Execution & Enablement group supporting digital product management initiatives. The ideal candidate will demonstrate strong analytical skills, excellent communication, and a collaborative mindset, which will align successfully within the organization.

Job Title: UX Researcher

Location: Minneapolis, Charlotte, Dallas, Chandler

Pay Range:

• Lead or participate in complex research initiatives to understand user needs and behaviors within financial services.
• Plan and execute various research methods, including user interviews, surveys, usability testing, and observational studies.
• Evaluate research findings to identify pain points, motivations, and preferences, translating insights into actionable recommendations.
• Develop personas and journey maps based on research data to communicate user insights effectively across teams.
• Collaborate closely with designers, product managers, and developers to integrate user insights into the product lifecycle, ensuring user needs are prioritized in design decisions.

• 5+ years of experience in communications, human factors, information sciences, or visual arts, demonstrated through work or military experience.
• Proven experience developing and executing UX research strategies using various tactics such as persona development, experience mapping, and contextual research.
• Experience working in a highly regulated environment, such as financial services, healthcare, or government.
• Strong analytical and problem-solving skills with attention to detail and the ability to multitask in a deadline-driven environment.
• Proficiency with tools like MS Office, Fig Jam, and other research and collaboration platforms.

• Opportunity to work on impactful projects within the financial industry.
• Collaborative environment that values innovation and user-centered design.
• Chance to develop your skills in a dynamic, fast-paced setting.
• Supportive team culture that encourages diversity and inclusion.
• Potential for contract extension based on performance and project needs.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!