Data Center Operation Engineer

The Senior Data Center Operations Engineer plays a critical, hands-on role in supporting the build-out and long-term operation of a high-performance, enterprise-scale data center environment
.

This position is designed for an experienced engineer with deep expertise in server hardware troubleshooting, Linux systems, and data center operations
. You will contribute during the initial build and deployment phase
, supporting infrastructure bring-up, validation, and hardware readiness. As the environment transitions into steady-state operations, you will take ownership of ongoing reliability, advanced troubleshooting, and continuous improvement initiatives
.

This role requires a strong operator mindset—someone who thrives in high-availability environments and takes pride in resolving complex issues at their root. You will serve as a technical escalation point, working closely with engineering and infrastructure teams to maintain system stability and performance.

You will collaborate with cross-functional teams, making clear and professional communication in English (written and verbal) essential for success in this role
.

This role offers continuity across both deployment and operational phases, providing a strong foundation for long-term technical growth within a critical infrastructure program.

• Diagnose and resolve complex hardware failures across server platforms (motherboards, CPUs, memory, storage)
• Perform component-level repairs and replacements on servers and data center hardware
• Execute break/fix processes with a focus on minimizing downtime and meeting SLAs
• Conduct root cause analysis (RCA) of hardware failures and recommend preventative actions
• Identify recurring failure trends and contribute to tooling and process improvements
• Perform such other duties and responsibilities as may be reasonably be assigned from time to time

• Utilize Linux command-line tools for system monitoring, diagnostics, and troubleshooting
• Support provisioning and deployment of servers across various Linux distributions (RHEL, Ubuntu, etc.)
• Troubleshoot boot-level and OS-level issues in production environments
• Collaborate with engineering teams to resolve complex issues involving hardware/software interaction

• Support hardware installation, structured cabling, and infrastructure validation
• Maintain accurate inventory of spare parts, assets, and retired equipment
• Document all repairs, changes, and configurations in ITSM/DCIM systems
• Ensure adherence to data center safety, security, and operational protocols
• Act as a technical escalation point for complex infrastructure issues
• Participate in on-call rotation supporting 24x7 operations

• Provide guidance and training to technicians on hardware troubleshooting best practices
• Collaborate with network, storage, and infrastructure teams to resolve cross-functional issues
• Contribute to knowledge sharing, documentation, and operational excellence initiatives

• Strong English communication skills (written and verbal) are required for coordination with cross-functional teams
• Expert-level knowledge of server hardware architecture and component-level troubleshooting
• Strong proficiency with Linux systems and command-line diagnostics
• Solid understanding of networking fundamentals and hardware (switches, routers, firewalls)
• Experience working within structured operational environments (SOPs, SLAs, ticketing systems)
• Familiarity with ITSM/DCIM tools (Service Now, Jira, or similar)
• Experience with structured cabling and fiber optic connectivity
• Strong analytical and problem-solving skills with attention to detail
• Ability to operate effectively…