Protection Services Agent​/Senior Protection Services Agent

Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states:
Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy. Xcel Energy is a place where you’ll have opportunities to grow, expand your skills, and help lead the clean energy transition.

We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you’ll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best. Xcel Energy supports a hybrid work model to enable collaboration and flexibility.

Many roles are expected to work onsite three days per week (Tuesday–Thursday); however, work location expectations vary based on role, team, and business needs.

Ensure effective implementation of a company-wide Protection Services program. Develop, and implement programs to meet regulatory requirements, protect Company assets and prevent the loss/damage to Xcel Energy personnel, property, and information. Responsible for the implementation of a broad range of strategic security consultative services as directed by Enterprise Security management. Conduct complex investigations and work with other members of the staff to ensure successful and timely closure of cases.

• Conduct security risk assessments and security surveys in accordance with regulatory and non-regulatory requirements, standards, guidelines and industry best practices.
• Recommend appropriate asset protection measures and controls to reduce the Company's exposure to terrorism, theft, property damage, and Company liability at company-wide facilities.
• Provide consultations as needed. This also includes working with the security systems team to design effective security systems based on survey recommendations that will meet regulatory requirements.
• Create and update site-specific security plans for all required sites.
• Work directly with site management and ensure the plan addresses regulatory requirements while meeting the needs of the business operations.
• Assess the site to ensure the plan is being followed.
• Develop and present regulated and non-regulated security awareness programs to ensure timely and effective communication of security related information to management, employees and contractors.
• Implement and participate in the department's incident intake and investigations program ensuring management has the necessary facts to make appropriate decisions regarding security and the disposition of cases involving suspected loss of company assets and/or violation of company policies.
• Develop and deploy loss prevention strategies at high-risk sites.
• Personally conduct critical investigations involving risk to the corporation.
• This program also includes reviewing existing policies and procedures and making necessary recommendations to management on process improvements.
• Participate in the department's special event program, ensuring that the events are coordinated with Xcel Energy business units, law enforcement agencies and vendors.
• Planning encompasses threat assessment and identification of measures to deter, detect and respond to potential contingencies.
• Participate in the department's emergency response program.
• Coordinate with Xcel Energy business units and law enforcement agencies to ensure proper communications protocols are in place…