Service Desk Transition Lead — Insourcing Expert
Listed on 2026-10-13
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IT/Tech
IT Support, HelpDesk/Support, Technical Support, IT Consultant
Genesis
10 is seeking a Service Desk Transition Lead for a contract engagement in Minneapolis, MN. The role focuses on transitioning IT Service Desk operations from an MSP to an internal team, leading knowledge transfer, cutover execution, and hypercare stabilization with minimal oversight.
The ideal candidate has led MSP-to-internal transitions, brings 7+ years in service desk leadership or transition management, and is experienced in ITIL environments and vendor disengagement.
The Service Desk Transition Lead — Insourcing Expert role at Genesis
10 is now open for applications in Minneapolis, MN, United States.
We would love to welcome a new Service Desk Transition Lead — Insourcing Expert to our organisation in Minneapolis, MN, United States.
For the Service Desk Transition Lead — Insourcing Expert position at Genesis
10, we are reviewing applications now.
Step into the Service Desk Transition Lead — Insourcing Expert role at Genesis
10 in Minneapolis, MN, United States and grow with us.
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