Enterprise Engineer Associate

Description JOB DETAILS Department: IS&T Enterprise ApplicationsFTE: 1.0 (80 hours per pay period)
Shift(s):
Days

Location:

Hybrid (primarily remote but seeking local candidate for on-site system upgrades)
Purpose of this position:
Under close supervision, provide support for HCMC applications throughout the systems life cycle and serve as a liaison with operational owners / customers. Actively engage in ongoing skills development.

RESPONSIBILITIES Participate in the management of complete lifecycle for small/medium supported applications including Implementations, maintenance, upgrades, and retirements

Find and analyze various error logs (Windows/App/IIS/Firewall/etc.)Understand basic security best practice activities including firewall rules on servers/workstations, password and credential management, TLS, and SSLEvaluate and modify configuration components (.ini/xml files)
Learn all IS&T tools (Service Now, Outlook, etc.)Understand best practice around security (Servers/file shares/IIS/Web servers/etc.)Participate in rotating overnight/weekend on call schedule for off-hours support

Translate technical terminology and concepts to non-technical team members

Provide first-line support, troubleshooting functional/analytical/technical support tickets

Work in a team-oriented and collaborative environment

Understand basic DICOM config and message parsing/evaluation

Review proprietary interface engine messages

Understand basic concepts of HL7 messages and their uses/purposes

Provide regular and/or off hour on call support as scheduled

Perform other duties as assigned

Qualifications

Minimum Qualifications:

No years of experience

Associates of Arts (AA) or Bachelor’s degree.

-OR
- An approved equivalent combination of education and experience.

Preferred Qualifications:

Healthcare industry experience

Ability to understand customer requirements and their impact on technical directions of a solution

Ability to develop, document and ensure adherence to technical standards

Detail-oriented and ability to manage one’s own work independently in a fast-paced environment with changing priorities

Knowledge/ Skills/ Abilities:

Excellent analytical and organizational skills

Excellent oral and written communication skills

Ability to work independently and as a team member across multiple teams

Ability to independently research and perform analysis to resolve issues

Understanding and ability to evaluate and modify configuration components (.ini/xml files)
Ability to translate technical terminology and concepts to non-technical team members

Ability to work in a team-oriented and collaborative environment

Ability to review proprietary interface engine messages

Job Level: Staff Employee Status:
Regular