Enterprise Engineer Associate

Department: IS&T Enterprise Applications FTE: 1.0 (80 hours per pay period) Shift(s):
Days

Location:

Hybrid (primarily remote but seeking local candidate for on-site system upgrades) Purpose of this position:
Under close supervision, provide support for HCMC applications throughout the systems life cycle and serve as a liaison with operational owners / customers. Actively engage in ongoing skills development.

• Participate in the management of complete lifecycle for small/medium supported applications including Implementations, maintenance, upgrades, and retirements
• Find and analyze various error logs (Windows/App/IIS/Firewall/etc.)
• Understand basic security best practice activities including firewall rules on servers/workstations, password and credential management, TLS, and SSL
• Evaluate and modify configuration components (.ini/xml files)
• Learn all IS&T tools (Service Now, Outlook, etc.)
• Understand best practice around security (Servers/file shares/IIS/Web servers/etc.)
• Participate in rotating overnight/weekend on call schedule for off-hours support
• Translate technical terminology and concepts to non-technical team members
• Provide first-line support, troubleshooting functional/analytical/technical support tickets
• Work in a team-oriented and collaborative environment
• Understand basic DICOM config and message parsing/evaluation
• Review proprietary interface engine messages
• Understand basic concepts of HL7 messages and their uses/purposes
• Provide regular and/or off hour on call support as scheduled
• Perform other duties as assigned

Minimum Qualifications:

• No years of experience
• Associates of Arts (AA) or Bachelor’s degree.
• OR
• An approved equivalent combination of education and experience.

Preferred Qualifications:

• Healthcare industry experience
• Ability to understand customer requirements and their impact on technical directions of a solution
• Ability to develop, document and ensure adherence to technical standards
• Detail-oriented and ability to manage one’s own work independently in a fast-paced environment with changing priorities

• Excellent analytical and organizational skills
• Excellent oral and written communication skills
• Ability to work independently and as a team member across multiple teams
• Ability to independently research and perform analysis to resolve issues
• Understanding and ability to evaluate and modify configuration components (.ini/xml files)
• Ability to translate technical terminology and concepts to non-technical team members
• Ability to work in a team-oriented and collaborative environment
• Ability to review proprietary interface engine messages