Senior CCaaS Production Engineer - Amazon Connect & SIP
Listed on 2026-10-16
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IT/Tech
AWS, Systems Engineer
Tata Consultancy Services seeks a Senior CCaaS Production Support Engineer to ensure the stability, availability, and operational health of Amazon Connect environments and related integrations, including contact flows, routing, and omnichannel interactions.
You will troubleshoot production issues across AWS services (Cloud Watch, CTRs, logs), coordinate with AWS Support, telecom carriers, and third‑party vendors, and provide on‑call incident management for 24x7 production environments.
Our team is growing, and we are hiring a Senior CCaaS Production Engineer
- Amazon Connect & SIP in Minneapolis, MN, United States.
We invite applications for the Senior CCaaS Production Engineer
- Amazon Connect & SIP position located in Minneapolis, MN, United States.
The following role is for a Senior CCaaS Production Engineer
- Amazon Connect & SIP with Tata Consultancy Services.
This role is for the Senior CCaaS Production Engineer
- Amazon Connect & SIP role at Tata Consultancy Services.
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