Desktop Support Specialist
Job in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-10-16
Listing for:
SISL Global
Full Time
position Listed on 2026-10-16
Job specializations:
-
IT/Tech
Systems Engineer, Network Administrator, Network Security
Job Description & How to Apply Below
The Low Voltage Data Centre Operations Engineer is responsible for the installation, operation, maintenance, troubleshooting, and optimization of low-voltage systems supporting mission-critical data centre environments. This role ensures the reliability, availability, and compliance of structured cabling, network infrastructure, security systems, access control, CCTV, fire alarm interfaces, Building Management Systems (BMS), and other low-voltage infrastructure.
The engineer will collaborate with IT, Facilities, Network, Security, and Project teams to support daily operations, capacity planning, infrastructure upgrades, and data center expansion initiatives.
Key Skills- Monitor and maintain all low-voltage systems within the data centre environment.
- Ensure continuous operation of critical data centre infrastructure with minimal downtime.
- Conduct routine inspections, preventive maintenance, and health checks.
- Support commissioning and decommissioning activities for racks, cabinets, and associated infrastructure.
- Maintain accurate infrastructure documentation and asset inventories.
- Install, terminate, test, and certify copper and Fiber optic cabling.
- Manage cable routing, labelling, and documentation in accordance with industry standards.
- Perform Fiber splicing, OTDR testing, and troubleshooting when required.
- Ensure structured cabling complies with TIA/EIA and data center standards.
- Operate and maintain:
- Access Control Systems
- Visitor Management Systems
- Respond to system alarms and security incidents.
- Coordinate with security teams during audits and investigations.
- Support installation and connectivity of network devices including:
- Routers
- Switches
- Wireless Controllers
- Patch Panels
- Coordinate with network teams for rack-and-stack activities.
- Perform cable tracing and connectivity verification.
- Support BMS, DCIM, and environmental monitoring platforms.
- Monitor critical alarms related to temperature, humidity, power, and connectivity.
- Escalate incidents according to defined operational procedures.
- Assist in performance reporting and trend analysis.
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