L2 IT Support & Incident Triage Specialist
Listed on 2026-10-17
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IT/Tech
IT Support, HelpDesk/Support, IT Specialist, Technical Support
Wipro Limited in Minneapolis, MN, USA seeks a Desktop Support Analyst to triage priority incidents, document incidents and resolve service requests while ensuring SLA adherence. The role involves initial triage, ticket documentation, and escalation as needed to meet defined timelines.
The candidate will track SLA performance, assist in change requests, and support a broad set of IT services across software, hardware, and networks.
We are currently recruiting a L2 IT Support & Incident Triage Specialist for our team in Minneapolis, MN, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the L2 IT Support & Incident Triage Specialist role in the description above.
We appreciate your interest in this position.
Join Wipro and contribute to our ongoing work.
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