Field Support Technician
Listed on 2026-10-23
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IT/Tech
IT Support, HelpDesk/Support, Desktop Support, Technical Support
Technical/Functional Skills
Desktop and laptop hardware support. Mobile device management and troubleshooting. Network connectivity troubleshooting. Microsoft Windows administration. Microsoft 365 support. Asset management and hardware lifecycle processes
Roles & ResponsibilitiesWalk up desk support. Provide onsite support for laptops, tablets, mobile devices, printers, and peripherals. Perform device setup, deployment, imaging, and user onboarding activities. Troubleshoot hardware failures, connectivity issues, and application access problems. Coordinate break-fix activities and vendor support engagements. Support users at designated office locations and field facilities. Assist users with software installations, upgrades, and configuration. Partner with remote support teams for complex issue resolution.
Maintain equipment inventory and asset records. Document support activities and update ticket records
$60,000-$65,000 a year
TCS Employee Benefits SummaryDiscretionary Annual Incentive. Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support:
Maternal & Parental Leaves. Insurance Options:
Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth:
Commuter Benefits & Certification & Training Reimbursement. Time Off:
Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing
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