IT Solution Lead; Corporate Platforms & Systems

Xcel Energy(NASDAQ:XEL) is a leading energy provider and Fortune 500company,dedicated toserving millionsofelectricity andnaturalgascustomersacross eight states:

Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota,New Mexicoand Texas.

We make energy work better forourcustomers, helping them thrive every day. That means always raising the bar-delivering better service and providing more reliable, resilient,and sustainable energy.

Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday–Thursday); however, work location expectations vary based on role, team, and business needs.

The Solution Lead is responsible for leading work within or across end-to-end solution lifecycle. They hold accountability for meeting business needs, supporting business strategy, and ensuring IT solutions have sound operation. They provide in-depth knowledge of business needs, business processes, information management practices, and corresponding solutions. They provide technical guidance in partnership with cross-organizational team members to ensure solutions align with architecture and IT strategy, security, compliance, and governance requirements.

They are a key contact to business, customer and stakeholder groups for their respective domain, helping ensure business needs and corresponding value and risk are well represented.

The role helps drive adoption and effective use of enterprise applications, collaboration platforms, content management solutions, and emerging digital capabilities.

• Relationship Management:
  Partner with business areas, customers and other stakeholders to understand business needs and opportunities. Represent business partners/stakeholders in input to strategic planning and investment prioritization. Establish and maintain collaborative partnership with internal partners. Provide coaching and direction to less experienced team members. Identify opportunities for process improvement, information management, and technology enablement that support business objectives.
• Solution Delivery:
  Participate in Demand Management preparation, lead and support delivery lifecycle activities, and ensure solutions are designed for great user experience and operational performance. Facilitate delivery meetings and ceremonies. Lead analysis and design. Provide needed plans, demo's, artifacts, and procedural documentation. Lead requirements discovery, solution evaluation, and stakeholder alignment activities.
• Operations Management:
  Ensure solutions are designed for stable operation. Review solution performance, and continually assess health of systems and processes, driving action to avoid service disruption and minimize impacts. Drive alignment with stakeholders on maintenance activities and schedules. Ensure solutions align with applicable security, compliance, governance, and lifecycle management requirements.
• Subject Matter Expertise:
  Stay abreast of industry and technology trends, including enterprise collaboration, information management, automation, and artificial intelligence capabilities, to continuously improve solution delivery practices and customer satisfaction.
• Software Management:
  Coordinate with business stakeholders, vendors, sourcing, and procurement teams to support software licensing, contract renewals, and vendor-managed services, helping ensure business needs are represented and renewals are completed in a timely manner.

• Bachelor’s degree in Technology, Science, Business or related field, or 4 years of experience equivalent to the position.
• Seven years of related functional experience.
• Experience with project or product delivery practices, including SDLC, Agile, and Waterfall.
• Demonstrated ability to recommend innovative solutions to meet business needs.
• Ability to drive continuous improvement through lean and agile practices.
• Demonstrated in-depth knowledge of end-to-end process and system capabilities, as well as industry standards and emerging technologies and methods.
• Strong understanding of technical, functional, and operational details of respective solutions.
• Strong problem-solving and analytical skills.
• Demonstrated ability to build functional and technical subject matter expertise, as well as process and tools expertise, and drive consistency in processes.
• In-depth knowledge or the ability to quickly attain expertise on core IT components within the…