Associate Productivity and Marketing Solutions Manager; Hybrid

Position: Associate Productivity and Marketing Solutions Manager (Hybrid)
** Overview
* * We are seeking a dynamic and highly capable Technology Engineering Manager to lead the Associate Productivity and Marketing Solutions (APMS) team and shape the future of the enterprise technology portfolio that enables associates to work, collaborate, communicate, and connect with customers more effectively. In this people leader role, you will develop a high-performing team, set platform and product direction, strengthen operational health and governance, and build strategic partnerships across business and technology.

You will lead capabilities spanning Microsoft 365 productivity and collaboration, SharePoint governance, associate-facing AI, and marketing technology, including Salesforce Marketing Cloud. If advancing associate experience, AI-enabled ways of working, and enterprise marketing capabilities sounds engaging, this could be the right role for you!
** Responsibilities Include
*** Serve as the technology platform owner for the APMS portfolio, driving strategy, multi-year roadmaps, investment priorities, governance, lifecycle planning, and measurable business value.
* Lead, mentor, and develop a high-performing team, fostering a culture of trust, accountability, collaboration, innovation, and continuous improvement.
* Lead the strategy, governance, adoption, and optimization of Microsoft 365, SharePoint, and associate-facing AI capabilities, including Outlook, Teams, One Drive, One Note, SharePoint, Copilot, ChatGPT, AI agents, and emerging workplace technologies.
* Partner with Enterprise Marketing to deliver technology capabilities that support marketing strategies, campaigns, communications, and workflows, including Salesforce Marketing Cloud and related solutions.
* Build strong partnerships across business and technology teams, including Enterprise Marketing, AI CoE, AI Innovation Corner, REO Engineering and Operations, Enterprise Architecture, Cybersecurity, Procurement, Vendor Management, and other key stakeholders.
* Provide financial, vendor, and workforce leadership, overseeing technology investments, forecasts, licensing, vendor relationships, workforce capacity, and capability planning.
* Advance product management and agile practices while managing technology, security, operational, vendor, and delivery risks to ensure successful execution and delivery outcomes.
* Research emerging technologies and industry trends that improve associate productivity and marketing effectiveness.
** Qualifications
* ** Demonstrated ability to lead and develop others through coaching, mentoring, peer leadership, onboarding support, work direction, or enabling team success. Formal people-management experience is helpful but not required.
* Experience leading technology products, platforms, services, or solution portfolios with accountability for strategy, delivery, operational health, governance, and continuous improvement.
* Ability to translate enterprise and business strategies into technology priorities, multi-year roadmaps, investment recommendations, and measurable outcomes.
* Strong communication, collaboration, and relationship-management skills, with the ability to influence and align business stakeholders and technology partners through change.
* Experience providing team, product, delivery, or operational leadership in an agile, iterative, or structured work-management environment.
* Strong analytical, creative problem-solving, planning, and decision-making skills, with a results-oriented mindset and commitment to continuous learning.
** Preferred Qualifications
*** Experience with Microsoft 365 productivity and collaboration technologies, including Teams, SharePoint, Outlook, One Drive, and related cloud-based capabilities.
* Knowledge of enterprise AI and associate…