Sr Microsoft Cloud Engineer

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Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.

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A Senior Cloud Engineer leads the planning, execution, and delivery of Microsoft cloud solutions across Azure, M365, and related technologies for small and mid-sized businesses. Our practice delivers these engagements on behalf of MSP and reseller partners, often white label, while the partner keeps the customer relationship. This role combines deep technical engineering expertise with strong project leadership, ensuring cloud initiatives are delivered on time, within scope, and aligned with customer and business objectives.

The Senior Cloud Engineer work directly with clients and partners, manage technical work streams, guide engineering teams, and ensure that deployed solutions meet quality, security, and operational standards.

• Lead the planning, implementation, testing, and delivery of Microsoft Azure and Microsoft 365 cloud projects.
• Configure, deploy, and troubleshoot Azure, SharePoint, Teams, Intune, Microsoft Defender, and Microsoft Entra .
• Implement Microsoft Purview, Microsoft Sentinel, Microsoft 365 Copilot, Copilot Studio agents, and Git Hub Copilot based on customer needs.
• Gather requirements, define technical scope, manage milestones, and coordinate project deliverables.
• Develop and maintain Statements of Work (SOWs), project plans, runbooks, deployment guides, and technical documentation.
• Provide hands‑on engineering support and resolve complex technical issues throughout the project lifecycle.
• Collaborate with architects, project managers, engineers, MSP partners, and customers to ensure successful delivery.
• Apply Microsoft security, governance, compliance, and operational best practices.
• Deliver right‑sized solutions that align with SMB budgets, staffing, and business requirements.
• Contribute to engineering standards, technical best practices, and continuous improvement initiatives.

• 5+ years of experience as a Microsoft Cloud Engineer, Systems Engineer, Cloud Project Engineer, or in a related technical role.
• Required MSP or IT consulting experience delivering Microsoft cloud projects across multiple customer environments.
• Proven success delivering cloud projects for small and mid-sized businesses within defined scope, timelines, and budgets.
• Strong hands‑on experience with Microsoft Azure, Microsoft 365, SharePoint, and Microsoft Teams.
• Experience with Microsoft Entra , Intune, Microsoft Defender, identity management, and cloud security.
• Experience with cloud project planning, requirements gathering, technical implementation, testing, and operational handoff.
• Ability to create and execute Statements of Work (SOWs), project plans, runbooks, and technical documentation.
• Strong troubleshooting, problem‑solving, project coordination, and risk management skills.
• Excellent written and verbal communication skills, including customer‑facing technical discussions and stakeholder updates.
• Ability to work independently and collaborate effectively with distributed engineering and project…