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SAP IS-U Customer Service Transformation Lead

Job in Minneapolis, Hennepin County, Minnesota, 55415, USA
Listing for: EY
Full Time position
Listed on 2026-10-31
Job specializations:
  • IT/Tech
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 143000 - 262000 USD Yearly USD 143000.00 262000.00 YEAR
Job Description & How to Apply Below

EY is seeking an SAP IS-U Customer Service Manager in the United States to lead end-to-end SAP IS-U CS design and delivery for utility client programs. You will own the CS workstream, define target service models, and coordinate with cross-functional teams across Billing, CRM, and digital platforms.

The role requires 4–6 years of SAP IS-U or SAP Utilities experience, plus 3+ years leading a functional workstream. Travel is expected at 40–60%, with a focus on delivery excellence.

The SAP IS-U Customer Service Transformation Lead position in the Management & Operations, IT & Technology field is open for applications.

We have an opening for a SAP IS-U Customer Service Transformation Lead in Minneapolis, MN, United States within Management & Operations, IT & Technology.

This role, SAP IS-U Customer Service Transformation Lead at EY, could be your next opportunity.

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