Software Support Analyst - Frontline Troubleshooter
Listed on 2026-10-31
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
Mark
43 is seeking Software Support Analysts to join our team. You’ll be on the front lines of our customer support efforts, directly interacting with first responders and civilian staff at public safety agencies to improve their experience with our products.
We’re looking for candidates with at least 2 years in software support, strong troubleshooting skills, and familiarity with Zendesk/JIRA, Microsoft Office, Google Suite, Windows, and MacOS. Weekend shifts may be required.
We are currently recruiting a Software Support Analyst I - Frontline Troubleshooter for our team in Minneota, MN, United States.
The position is based in Minneota, MN, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 52.000 - 75.000.
We aim to respond to suitable candidates as soon as possible.
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