EHR and Data Supervisor

• Location 1100 GLENWOOD AVE,Minneapolis, MN, ,United States
• Base Pay $70,000.00 - $90,000.00 / Year
• Employee Type FT Exempt
• Required Degree 4 Year Degree
• Manage Others Yes

The EHR and Data Supervisor provides supervision, project leadership and systems oversight for the agency’s Electronic Health Record (EHR) system (Credible) and its data and reporting functions. This role supervises the EHR Manager, EHR & Data Coordinator and Data & Operational Systems Analyst, and acts as project lead for Credible projects and enhancements. This position works cross-functionally with clinical and administrative leadership to ensure EHR workflows, quality assurance practices and reporting systems remain optimized, compliant and aligned with agency priorities.

This position provides backup coverage across the EHR and data functions.

• Lead and supervise a team of 3 (EHR Manager, EHR & Data Coordinator and Data & Operational Systems Analyst) including onboarding, ongoing coaching/development and midyear/annual performance reviews
• Organize and facilitate EHR and Data team meetings/huddles and individual supervision meetings
• Act as Project Lead for Credible projects, including implementation of additional EHR enhancements
• Act as backup to the EHR Manager in support of Credible Help and System Administration tasks
• Complete system review and quality assurance regularly in alignment with best practices and Washburn Center for Children policies
• Support the EHR Manager in implementing a robust Credible training curriculum
• Create and update Credible SharePoint pages in collaboration with the EHR Manager
• Serve as the primary representative of Washburn Center for Children in Credible/Qualifacts partnership and reporting meetings

• Lead the transition to Credible BI in partnership with the Data & Operational Systems Analyst
• Create, maintain, and optimize Access Databases and reports in collaboration with the Data & Operational Systems Analyst
• Act as backup to the EHR & Data Coordinator and Data & Operational Systems Analyst to run and distribute reports
• Collaborate with Clinical Supervisors to ensure reports are effective and utilized to improve performance and outcomes
• Communicate directly with the Leadership Team to ensure reporting needs are met for key performance indicators (KPIs) and other executive needs
• Distribute Data Awareness Campaigns in coordination with the Data Team, and create a hub for data team projects and reporting information

• Complete quality assurance review in alignment with agency policy, state statute and payer requirements, and follow up with clinicians and supervisors as needed
• Ensure Credible forms, profiles and set up are optimized to gather required data with minimized impact to clinical workflows
• Partner with the HIM team and other operations teams to test processes, collaboratively solve problems and address gaps in workflow
• Draft agency-wide communications related to EHR and Data team functionality, and collaborate with the Associate Director of Health Information Management to send/post
• Ensure the EHR and Data teams are meeting training and educational goals and requirements
• Complete additional projects or duties as assigned

• Bachelor’s degree in health information management, healthcare administration, business administration, social work, psychology or a related field
• 3+ years of experience in information and database management and/or EHR administration in a healthcare setting
• 1+ year of supervisory, team lead or project lead experience
• Experience with quality assurance and clinical documentation compliance
• Proficiency with data analysis and reporting tools (Credible BI, Power BI,…