IT Solution Lead

Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states:
Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy. Xcel Energy is a place where you’ll have opportunities to grow, expand your skills, and help lead the clean energy transition.

We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you’ll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best. Xcel Energy supports a hybrid work model to enable collaboration and flexibility.

Many roles are expected to work onsite three days per week (Tuesday–Thursday); however, work location expectations vary based on role, team, and business needs.

Xcel Energy has an exciting opportunity for an IT Solution Lead to join our team in downtown Minneapolis, MN. This position primarily supports the database environments for Energy Services which includes Distribution, Transmission and Nuclear business areas. The IT Solution Lead partners with application support teams on projects of all sizes and durations. The Solution Lead is responsible for leading work within or across end-to-end solution lifecycle.

They hold accountability for meeting business needs, supporting business strategy, and ensuring IT solutions have sound operation. They provide in-depth knowledge of the business needs, business processes, and corresponding solutions. They provide technical guidance in partnership with cross-organizational team members to ensure solutions align with architecture and IT strategy. They are a key contact to business, customer and stakeholder groups for their respective domain, helping ensure business needs and corresponding value and risk are well represented.

• SQLServer Database Administration for which includes Database Backup and Recovery, Performance Tuning and Business Continuity.
• Oracle Database Administration for which includes Database Backup and Recovery, Performance Tuning and Business Continuity.
• Relationship Management:
  Partner with business areas, customers and other stakeholders to understand business needs and opportunities. Represent business partners/stakeholders in input to strategic planning and investment prioritization.
• Establish and maintain collaborative partnership with internal partners.
• Provide coaching and direction to less experienced team members.
• Solution Delivery:
  Participate in Demand Management preparation, lead and support delivery lifecycle activities, and ensure solutions are designed for great user experience and operational performance. Facilitate delivery meetings and ceremonies. Lead analysis and design. Provide needed plans, demo's, artifacts, and procedural documentation.
• Operations Management:
  Ensure solutions are designed for stable operation. Review solution performance, and continually assess health of systems and processes, driving action to avoid service disruption and minimize impacts. Drive alignment with stakeholders on maintenance activities and schedules.
• Subject Matter Expertise:
  Stay abreast of industry and technology trends to continuously improve solution delivery practices and customer satisfaction.

• Bachelor’s degree in Technology, Science, Business or related field, or 4 years of experience…