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IT Service Desk Leader

Job in Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: City of Minneapolis
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator, IT Project Manager
Salary/Wage Range or Industry Benchmark: 95000 - 130000 USD Yearly USD 95000.00 130000.00 YEAR
Job Description & How to Apply Below

The City of Minneapolis is seeking a Manager of the Information Technology Service Desk to provide strategic direction and ensure high-quality service delivery across IT service desk operations. This on-site leadership role requires coordinating with IT staff, city officials, and external partners to meet service level expectations and customer satisfaction.

You will lead incident management, personnel development, budgeting, vendor governance, and cross-team projects, while developing long-term

This opening is for the IT Service Desk Leader role at City of Minneapolis.

The advertised compensation is 95..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the IT Service Desk Leader role in the description above.

We appreciate your interest in this position.

Join City of Minneapolis and contribute to our ongoing work.

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