Systems Engineer

The Linux Systems Engineer operates Linux server platforms supporting customer-facing and internal services. This role administers cloud and hybrid environments, resolves incidents, delivers patching and vulnerability remediation, and improves operational resiliency through monitoring and automation. The role partners with Cloud Hosting Operations, application, database, network, and cybersecurity teams to meet availability, performance, security, and compliance requirements.

Citizenship Requirement for US Candidates:

• Must be a US citizen, naturalized citizen, Green Card Holder, or Permanent Resident.
• Ability to obtain US security clearance.

• Linux Platform Administration:
  Administer Red Hat Enterprise Linux, Ubuntu, and supported Linux distributions across production and non-production environments.
• Incident and Problem Management:
  Resolve operating system, performance, storage, network, and service incidents; participate in root cause analysis to reduce recurrence and MTTR.
• Patching and Vulnerability Remediation:
  Plan, test, and execute operating system patching and security remediation within approved maintenance windows; validate service health.
• Configuration Management and Automation:
  Develop and maintain repeatable configuration and operational workflows using Ansible, scripting, and infrastructure-as-code practices.
• Monitoring and Capacity Management:
  Maintain monitoring, alerting, logging, and capacity controls; identify trends, resolve resource constraints, and improve availability.
• Security and Compliance:
  Apply Linux hardening standards, least-privilege access, secure remote administration, audit logging, and encryption controls.
• Backup and Recovery:
  Support backup, restore, disaster recovery, and high-availability procedures; participate in recovery testing and remediation.
• Identity and Access Management:
  Administer Linux access, service accounts, SSH key controls, sudo policies, and centralized identity integration.
• Cloud Infrastructure Operations:
  Operate and support AWS, Azure, Windows Server, and Linux infrastructure; partner with application, database, network, and cybersecurity teams; maintain runbooks and participate in scheduled maintenance and on-call support.

• Ability to obtain and maintain required FedRAMP clearance.
• Degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• Demonstrated experience administering Linux server environments in enterprise production settings.
• Strong experience with Red Hat Enterprise Linux, Ubuntu, or comparable Linux distributions.
• Strong troubleshooting skills across systemd services, file systems, LVM, storage, processes, and performance analysis.
• Working knowledge of TCP/IP, DNS, SSH, VPN, load balancing, firewalls, and network troubleshooting.
• Experience with Ansible, Terraform, Bash, Python, or comparable automation tools.
• Experience with patch management, vulnerability remediation, system hardening, and audit controls.
• Experience with monitoring, alerting, logging, and performance management in a 24x7 environment.
• Hands-on experience supporting AWS, Azure, and Windows Server infrastructure in hybrid cloud environments.
• Knowledge of backup, recovery, high availability, and disaster recovery for Linux workloads.
• Strong communication, documentation, collaboration, and customer service skills.

• RHCSA, RHCE, Linux+, or equivalent certification is an asset.