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Bilingual Claims Care Center Specialist; English​/Spanish

Job in Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: American Family Insurance
Full Time position
Listed on 2026-10-15
Job specializations:
  • Language/Bilingual
    Bilingual, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 34000 - 44000 USD Yearly USD 34000.00 44000.00 YEAR
Job Description & How to Apply Below
Position: Bilingual Claims Care Center Specialist (English/Spanish)

American Family Insurance is seeking a bilingual customer experience agent to support new and existing claims from a home-based setting with occasional office visits within commutable distance of listed offices. You will manage phone and digital interactions, review coverage, and assist with FNOL and payments.

Must be fluent in English and Spanish, demonstrate strong problem-solving, and provide exceptional service to internal and external customers while using claims systems to complete tasks

We are currently recruiting a Bilingual Claims Care Center Specialist (English/Spanish) for our team in Minneapolis, MN, United States.

The position is based in Minneapolis, MN, United States.

This opportunity is part of our work in Finance, Sales.

The advertised compensation is 34.000 - 44.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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