Planning & Inventory Management; PIM) Ops – Planning & Inventory Operations Lead; RFID

A role within Planning and Inventory Management (PIM) means bringing a well-informed, strategic perspective to how we plan, buy, position, and manage inventory across the enterprise. This work is foundational to delivering strong sales, profit, inventory accuracy, and guest reliability outcomes across the Planning and Inventory Management pyramid. Success in this space requires driving cross-company coordination, building strong partnerships across roundtable teams, and collaborating closely with functions beyond Merchandising, including Store Operations, Supply Chain, Technology, Finance, Assets Protection, and Properties.

Teams in this function balance long-term strategy with real-time operational execution to ensure inventory accuracy and visibility are optimized to meet both financial goals and the evolving needs of our stores and guests.  As a Planning and Inventory Operations Lead (RFID), you will serve as the enterprise lead for
** RFID
* * operational governance, standards, compliance, reporting, and execution excellence. This role is responsible for ensuring RFID processes and standards are consistently upheld across the enterprise while enabling scalable expansion and best-in-class operational performance. You will lead governance routines, drive accountability through key metrics and reporting, identify operational gaps and defects, and partner cross-functionally to quickly solution issues that impact RFID accuracy, compliance, and execution.  

You will act as the connective leader across Stores, Supply Chain, Merchandising, Technology, Inventory Management, and external partners to ensure RFID capabilities are delivering intended business outcomes. This role requires a highly influential leader with strong communication, operational excellence, analytical, and project management skills who can navigate ambiguity, influence without authority, and drive enterprise alignment. You will also lead continuous improvement initiatives, strengthen upstream and downstream process accountability, improve reporting visibility, and help shape the long-term RFID operating model for the enterprise.  

Core responsibilities of this job are described within the job description. Job duties may change at any time due to business needs.  
*
* About you:

*** 4 year degree or equivalent experience.
* 4+ years of relevant experience in Inventory Management, Store Operations, Supply Chain Operations, Merchandising Operations, Retail Technology Operations, or related operational leadership roles.
* Experience working with RFID-enabled operational processes, inventory accuracy initiatives, or large-scale operational compliance programs preferred.
* Strong understanding of retail inventory management processes, replenishment logic, and operational execution.
* Demonstrated ability to lead cross-functional initiatives and influence partners across multiple business functions.
* Strong analytical skills with experience leveraging reporting and metrics to drive operational decisions and accountability.
* Exceptional verbal and written communication skills.
* Ability to identify root causes, solve complex operational issues, and drive sustainable process improvements.
* Curious and innovative mindset with a passion for operational excellence and continuous improvement.
* Ability to lead and foster a culture of belonging.  
** Travel Requirement:
** 0-10%  
*
* Key Responsibilities:

*** Serve as the enterprise RFID operational lead responsible for governance, standards, compliance, and execution consistency.
* Establish and maintain RFID operational standards, processes, and routines to ensure enterprise alignment and best-in-class execution.
* Monitor, govern, and communicate key RFID performance metrics, reporting, and operational insights.
* Identify operational defects, process breakdowns, and compliance gaps; lead cross-functional resolution efforts to quickly mitigate issues and prevent recurrence.
* Partner closely with Stores, Supply Chain, Technology, Inventory Management, Merchandising, and external vendors to ensure RFID execution supports enterprise inventory accuracy and business objectives.
* Drive operational readiness and support for RFID expansion initiatives, pilots, enhancements, and new capabilities.
* Lead governance forums, escalation routines, and communication strategies to ensure visibility, accountability, and alignment across stakeholders.
* Influence roadmap prioritization and operational enhancements by providing data-driven insights…